"Finding the right salesperson seems daunting when so many appear to be floating around.
We happened on the same guy we had last time and did not even know it.
We picked out what we wanted, paid and went home.
Upon reviewing our choices we realized that we needed to make a change.
Customer service made the changes, and sent the refund.
Our salesman reviewed the info and sent additional money as a refund based on improved pricing that he could apply.
The installers are just phenomenal in their professionalism, accuracy, ability, and overall helpfulness.
Could not ask for any better of an experience.
Yes - it is a long drive from Crown Point to ABT.
But so worth the overall outcome and value.
Thank You ABT team.
"
"It was a great product for a fantastic price and was delivered earlier than expected in good condition. Will buy again from ABT Appliances."
"The quality of professionalism from your staff is outstanding. When I call or come in for service is great. My sales professional is Catherine De Lacruse. I entrust her to all My Friends & Family. and she never Disappoints."
"You are always consistent with your pricing and the people that work for you are so nice! They just get the job done! Thank you"
"I am impressed with the whole process of shopping and buying from ABT and their personal communication before and after we ordered. We ordered a OTR microwave that local stores would have to order and maybe it would be 2-3 months before it would be in stock. ABT had it in stock and shipped it the next day after ordering it. We had tracking numbers immediately and the microwave actually arrived a day earlier than expected. The item is exactly what we wanted. It was carefully packed, and double boxed. I recommend ABT and we will shop there ourselves again."
"From start of sale to delivery, everything was perfect. And not too mention the choice of selection of items. If they don't have what you want, then you don't need it. And free delivery. What else do you need?"
"Delivery was very good. prompt on time and patiently answered all my questions. Very respectful to us and our property."
"ABT took all the headache out of identifying the right washer- dryer units, ordering & delivering them quickly. Suzy & another young salesman answered all my questions patiently in the store. Truck #346 with Hugo & Issac went above & beyond: arrived on the earlier side of the specified time block, carefully removed old units from 2nd floor laundry room, corrected loose dryer vent parts & cleaned vent per prearrangement and vacuumed the general area, addressed my functional work pattern (left to right or vice versa) before installation, and then reviewed safety instructions & directions on how to use the new machines. ABT is a full service and reliable team. Great place to do business. Thank you team!"
"The installer and his assistant had our new TV installed and running in about 10 minutes. He paired my Xfinity remote and gave me tips on features. I had a sound bar from the old TV that was sitting a good distance from the new TV, but he installed that as well (I didn't even know it was compatible with the new TV) without even being asked, and further replaced the RCA connector with an optical cable. This level of excellent service surpasses customer expectations and only confirms the many good things I have always heard about Abt."
"From the pricing to the delivery great service. "
"My house is 70 years old. I was worried about how they would handle getting the stove in our house and access what is needed to install. The Abt delivery and installation team handled installation with ease and we’re very informative plus updated my gas line behind the stove. I won’t shop anyplace else for major appliances. "
"Delivery was excellent. Had problem with water but called delivery man right after he left and he came back immediately to fix. We’ve gone to ABT for years for many different items. This was the first time we encountered a salesman who was condescending. If it was up to me, we would have left and come back another time when a salesman we we’re familiar with was there. But my husband just wanted to make the purchase and get out of there. Overall I recommend ABT. "
"Fast shipping and perfect product."
"Abt has great prices, great service, and professional drivers. Best service all around, can't go wrong with Abt!"
"It all starts with their excellence in sales Support - I only "go to" Nick Cosentino. He provides guidance on products, is patient to respond to multiple requests to investigate products - the delivery service, to FL no less, has always been timely and good companies!"