"As always, ABT provides superb service above and beyond. i have been an ABT customer since 1966 when my family 1st moved to Evanston from Arizona. Delivery/Service personnel are always professional and knowledgeable in their tasks, Customer Service staff are friendly and very helpful, and Sales people to their best to make the sale a comfortable, quality experience so you want to return to ABT for the next big or little product no matter what it may be. Over the years, my family and i have bought several computers, large and small appliances and a variety of other items. WE HAVE NEVER BEEN DISAPPOINTED WITH ANY ASPECT OF SALES, SERVICE, OR INSTALLATION !!. (A very impressive organization indeed !)"

"THE best prices for a particular dashcam & accessories bought at the time. Smooth checkout system,quick delivery,and securely packaged sealed items. First time having ordered from here & highly recommend this fantastic company!"

"Excellent store. Very fast shipping! Will buy again."

"Great sales professionals and installation team best in class! "

"The best price with good quality! Couldn't be better!"

"Absolutely the best service! Even called and asked if they could come early. The installers really knew their stuff and they got right to it. They were friendly, efficient, and very careful. They were experienced and were spot on with every aspect. Took the time to go over all 3 appliance, fridge, oven, and dishwasher, talked about the features of the specific brand even though I know they deal with dozens of different brands. They also talked about what other services ABT can offer that you may not realize such as reverse osmosis filters and home security systems. Overall the entire experience was just perfect, I would highly recommend ABT and the fantastic service provided. Thank you."

"The crew was late for my scheduled appointment. Unprofessional and decided to not fulfill the requirements of my order. I was stuck having to install the appliance by myself, when I had ordered it from the company. The crew didn’t believe me and I had to show them my receipt. Furthermore, I was stuck doing the job I paid for. I was referred by a colleague, but I personally would not recommend them. "

"This is a great store. My experience With my sales person was fantastic. And a bonus on a holiday weekend I was able to get my television delivered on the same day that I ordered it. This will now be the first place I shop for all my electronics."

"horrible experience, not recommended"

"The delivery team did a great job. Our sales professional Kevin Kozlowski was excellent."

"We just had a new washer and dryer delivered and installed and the guys who took care of this went out of their way to ensure everything was done properly and that everything worked as expected, including a check and minor adjustments to the dryer vent hose. They were very professional and more than available to answer any questions we had."

"I had a water heater go bad, allegedly inside the warranty period. However, Abt wanted $179 just to come take a look to verify that the product *they sold me* would be covered under the warranty. If it was, a new water heater would be covered -- but not the installation, something like another $330. In the best of all worlds, it would cost be over $500 for my "free replacement" + two separate visits which they can't narrow down to less than a 6 hour window.

What a waste. "

"We ordered a washer and dryer told it would take 7 days it is now a month and still no appliances! No help from sales rep or customer service. Horrible pathetic dealing with them. "

"Best customer service in all departments— it is really amazing to experience. This is a top class retailer who understands customer needs and meets the criteria every time ! There is no reason to shop around. ABT makes it so easy always "

"I have purchased a LG refrigerator from ABT in 2016, recently my fridge has stopped working and I have been in communication with LG and ABT to fix it. It has been going on for almost 2 months and they both (LG and ABT) can not fix it. I have talked to multiple people and I keep on getting a run around. They keep coming and fixing it but never do. All they do is set up more repair appointment for the following week! I tell them they just send me a new refrigerator, because they have spend more in part by know and they cannot fix it! It's like they don't know what to do or what they are doing. The Managers (Ray and Ryan) at ABT are not willing to help, all they tell me is that I have a service appt. on so and so day. ABT does not help the customer out once the product has left the store. I can see that first hand. The first time a service tech came out all he did was take a picture of the fridge and charged me $169 and left. Then LG came out a week later with parts, which did not fix the problem, Then ABT techs came out a week later again, and what do you know, it was still not working. So LG came out again a week later, and replaced some more things and guess what its still not working. Therefore, I call back and oh, it shows me that you have another appt. scheduled for the following week to service the refrigerator. I'm like are you kidding me!!!! This has been going on for way to long. I only have frigde and in the middle of summer and kids are off of school. THIS IS COMPLETLEY UNACCEPTABLE. They didn't even offer to send me a temporary fridge, I had to ask about it. It's like how would they feel if it was there own house without a fridge. I have spoken to so many people between LG and ABT and am not getting anywhere!!! ABT is a joke at this point. I am never buying any products from them again!!! If I can spear someone else from this headache, that would be great! "