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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-28

Fast and as expected!

"Fast and flawless transaction! Thanks again!"


Verified
5/5

2016-09-27

Awesome Seller!!

"I got the product on the date promised...Good service!!"


Verified
5/5

2016-09-27

Professional

"Fast delivery as ordered."


Verified
5/5

2016-09-27

Best Price; Excellent Service

"Price and ratings brought me to ABT. One item arrived damaged. When I called customer service:
1. Getting to a human being was straightforward.
2. ABT offered to replace product, damaged piece or partial credit.
Both are my definitions of great customer service.
"


Verified
5/5

2016-09-27

Always Reliable!

"Order our refrigerator filters through ABT. They get them to us very quickly. Never a problem."


Verified
5/5

2016-09-27

Just right order

"The iPad cover was exactly like it was described. The color matched the picture. Couldn't ask for anything more. "


Verified
5/5

2016-09-27

Exceptional Service

"Unfortunately, a product I had ordered was no longer available but I received a very friendly call to inform me and help select another product. The level of customer service is really above and beyond any other I have ever had to deal with. Great job!"


Verified
2/5

2016-09-27

Horrible appliance delivery and rude customer service

"I ordered a refrigerator from ABT with "white glove" delivery, including placement of the appliance into my kitchen and disposal of the shipping carton. Because the shipping company failed to call me in a timely manner after they received my refrigerator, I had to call them twice on my own to schedule my own delivery. When the shippers finally arrived, they failed to recognize that I had ordered white glove delivery and were intending to leave my refrigerator outdoors on my sidewalk, until I asked them to call to verify that I had paid for them to bring it indoors. Then to my absolute horror, the shippers cut the carton off the front of the refrigerator with a razor blade that penetrated the cardboard and scratched up the door! I had to refuse delivery because of the damage, then when I called ABT to order a replacement, the item was no longer in stock. Because I needed a refrigerator, I tried to secure a refund so that I could order from another retailer that had the item in stock, but ABT's representative told me it would take two weeks to process a refund. I objected to ABT tying up my money for two weeks when it was their shipper that damaged my appliance and they could not replace it, but ABT's customer service representative harshly reprimanded me for being ignorant. The ABT representative later called me back to apologize for his rudeness to me and took steps to speed up the refund. Despite my somewhat happy ending, my ordering, shipping , and customer service experiences with ABT were very traumatic, and I do not plan to purchase another major appliance from them ever again."

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-27

one great, and reasonably priced, de-humidifier

"this dehumidifier is compact, quiet, and a great purchase. it is highly effective in lowering a very high humidity basement."


Verified
5/5

2016-09-27

Great product for a great price

"I needed a new range hood for my kitchen and searched in the traditional home improvement stores as well as online. When I found a hood that I was interested in it really just came down to price and shipping. Abt Electronics had the best deal and good Google reviews so they won my business. The product shipped the next day and arrived exactly when they said it would in perfect condition. I will certainly use Abt again! Thanks!"


Verified
5/5

2016-09-27

Great deal!

"Multiple purchases from Abt over 3 years...every one a great price, quality merchandise, fast shipping, friendly customer service. These Panasonic cordless phones have many more features than I expected and are easy to program and use. I'll always make Abt my first look when considering electronics and appliance purchases."


Verified
5/5

2016-09-27

A little late

"I had to call customer service to find out that our delivery would be late because the truck broke down. Otherwise great delivery and great pricing. Will shop with ABT again."


Verified
5/5

2016-09-27

Just the way I like it!

"Excellent pricing, delivery was early and on scheduled date great savings compared to going to a store and having to listen to the sales speech from someone who doesn't know enough about the product!"


Verified
5/5

2016-09-27

Very satisfied.

"Good price, delivery was on time and special instructions for delivery were followed perfectly. "


Verified
5/5

2016-09-27

Item delivered promptly

"The item was shipped promptly after ordering, much faster than Amazon"