ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2009-06-28

" Disappointed with there delivery method FEDEX HOME. You have to sit home and wait for them because signature is required and if I wanted to picked it from FEDEX I had to drive 110 miles round trip because they did not have a local office in our city.
The sales representative at Accessories 4 less was condescending and unhelpful did not care at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2009-06-03

"Horrible service.

I specified explicitly to use "Business Delivery", and they sent via "Fedex Home", which does not deliver on Monday. I wasted two days because of that, and now my package is on its way back to the shipper for no reason. Fedex is not helping either. Fedex Home Delivery is totally inferior compared to other shippers. This is unacceptable.

Edit: The item was shipped to a business address, not home address, that's why I chosen "Business Delivery" in the first place. After fighting w/ Fedex Home, I picked up the package 3 days later than it would be.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-04-12

"good price, good selection, fast shipping. i've ordered from accessories 4 less many times over the last 8 years, and all transactions have been excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-13

"I am a repeat customer. Several years ago I ordered a pair of Fosgate Audionics FA51.0 (Hafler M5) bookshelf speakers and I have been very happy with price and quality. Two weeks ago I ordered a refurb Onkyo A-9555 integrated Amp. It arrived quickly and in perfect shape."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-06

"I had previously ordered an Onkyo HT-S780 refurb from Accessories 4 Less two years ago. It worked great. I recently wanted to upgrade my receiver to HDMI and HD audio and purchased a refurb Onkyo SR605. The receiver worked great until the second day when the audio began to cut off and then stopped working completely.

Accessories 4 Less honored their return policy and after checking out the receiver, sent me another refurb that has been working great for the month I've had it.

All communications with Accessories 4 Less have been responded to promptly and answered fully. I will continue to buy from them in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-07-09

"Ordered refurbished receiver by phone. Very pleasant, helpful person at the other end. Order arrived in 48 hours, with standard shipping. Item looks like new.

Update: Item turned out to be defective. They had a prepaid return shipping label to me in two days, and the replacement arrived three days after that. Superb service after the sale.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-29

"This is one of the best online retailers I've used in a long time. I've bookmarked their site for furture purchases. It's refreshing to work with a retailer who sends your order PROMPTLY, who sends exactly WHAT you ordered and who doesn't make unauthorized charges your credit card multiple times once they have your credit card #."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2007-12-03

"Ordered an instrument cable from them and they sent the wrong type of cable. They sent a replacement cable but it was a speaker cable with guitar jacks on it (no shielding) that wasn't even soldered up. They said it was monster cables fault and that they were out of stock so they just refunded the money minus shipping. I was able to solder up the cable and use it for my guitar cab. Overall an ok experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-09-08

"Ordered a refurb Onkyo HT-SR800 system. Shipping was prompt and arrived in brand new condition (minus the refurb stickers for warranty reasons). System came complete with speaker cables, which I was not expecting since refurb states no cables. Would definitely order from here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-04-09

"Ordered an Onkyo 6-disc changer, unit started hesitating 3 weeks after installation. Accessories4Less refused to take the unit back because we called 6 weeks after the sale. We will never buy from this vendor again. Their customer service was horrible."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-02-28

"I bought a Panamax surge suppressor based on the price and the online reviews of the store. It was ordered on 2-26-07 and received on 02-28-07, shipped ground a couple hundred miles. There were no problems with the transaction from ordering to receiving.

Good merchant, I would buy again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-05

"Incredible pricing and great selection. I saved a tremendous amount of money on cables and accessories with these guys. Quick shipping as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-12-26

"Great services here. A/V receiver I wanted, cheaper than Crutchfield. Good guy, spoke with him via e-mail and/or the online chat tool. The tool was a little slow, but all my questions, related and unrelated, were answered perfectly. Good to deal with. Website could use some help, and perhaps a bit more selection on items would make this store stand out even more in comparison with Crutchfield."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-03-22

"Can't go wrong with these guys. This is my second order - AR cables. Great prices, reasonable 2 day fedx shipping and great communications and follow through. They ship the same day and follow up with email with trackin #s."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-19

"can't go wrong with these guys. this is about the sixth time i've ordered Acoustic Research cables and couplers from here and the experience is always great. very low pricing with very fair shipping costs. i always get mt stuff within a couple of days and it's always factory sealed.

one note: email received is always sent from "administrator" and the subject never has the company name either. this should be changed to include the company name (AC4L) so email can be more easily identified.

thanks for a great shopping experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy