" Disappointed with there delivery method FEDEX HOME. You have to sit home and wait for them because signature is required and if I wanted to picked it from FEDEX I had to drive 110 miles round trip because they did not have a local office in our city.
The sales representative at Accessories 4 less was condescending and unhelpful did not care at all."
"Horrible service.
I specified explicitly to use "Business Delivery", and they sent via "Fedex Home", which does not deliver on Monday. I wasted two days because of that, and now my package is on its way back to the shipper for no reason. Fedex is not helping either. Fedex Home Delivery is totally inferior compared to other shippers. This is unacceptable.
Edit: The item was shipped to a business address, not home address, that's why I chosen "Business Delivery" in the first place. After fighting w/ Fedex Home, I picked up the package 3 days later than it would be."
"good price, good selection, fast shipping. i've ordered from accessories 4 less many times over the last 8 years, and all transactions have been excellent."
"I am a repeat customer. Several years ago I ordered a pair of Fosgate Audionics FA51.0 (Hafler M5) bookshelf speakers and I have been very happy with price and quality. Two weeks ago I ordered a refurb Onkyo A-9555 integrated Amp. It arrived quickly and in perfect shape."
"I had previously ordered an Onkyo HT-S780 refurb from Accessories 4 Less two years ago. It worked great. I recently wanted to upgrade my receiver to HDMI and HD audio and purchased a refurb Onkyo SR605. The receiver worked great until the second day when the audio began to cut off and then stopped working completely.
Accessories 4 Less honored their return policy and after checking out the receiver, sent me another refurb that has been working great for the month I've had it.
All communications with Accessories 4 Less have been responded to promptly and answered fully. I will continue to buy from them in the future. "
"Ordered refurbished receiver by phone. Very pleasant, helpful person at the other end. Order arrived in 48 hours, with standard shipping. Item looks like new.
Update: Item turned out to be defective. They had a prepaid return shipping label to me in two days, and the replacement arrived three days after that. Superb service after the sale."
"This is one of the best online retailers I've used in a long time. I've bookmarked their site for furture purchases. It's refreshing to work with a retailer who sends your order PROMPTLY, who sends exactly WHAT you ordered and who doesn't make unauthorized charges your credit card multiple times once they have your credit card #."
"Ordered an instrument cable from them and they sent the wrong type of cable. They sent a replacement cable but it was a speaker cable with guitar jacks on it (no shielding) that wasn't even soldered up. They said it was monster cables fault and that they were out of stock so they just refunded the money minus shipping. I was able to solder up the cable and use it for my guitar cab. Overall an ok experience."
"Ordered a refurb Onkyo HT-SR800 system. Shipping was prompt and arrived in brand new condition (minus the refurb stickers for warranty reasons). System came complete with speaker cables, which I was not expecting since refurb states no cables. Would definitely order from here again."
"Ordered an Onkyo 6-disc changer, unit started hesitating 3 weeks after installation. Accessories4Less refused to take the unit back because we called 6 weeks after the sale. We will never buy from this vendor again. Their customer service was horrible."
"I bought a Panamax surge suppressor based on the price and the online reviews of the store. It was ordered on 2-26-07 and received on 02-28-07, shipped ground a couple hundred miles. There were no problems with the transaction from ordering to receiving.
Good merchant, I would buy again."
"Incredible pricing and great selection. I saved a tremendous amount of money on cables and accessories with these guys. Quick shipping as well."
"Great services here. A/V receiver I wanted, cheaper than Crutchfield. Good guy, spoke with him via e-mail and/or the online chat tool. The tool was a little slow, but all my questions, related and unrelated, were answered perfectly. Good to deal with. Website could use some help, and perhaps a bit more selection on items would make this store stand out even more in comparison with Crutchfield."
"Can't go wrong with these guys. This is my second order - AR cables. Great prices, reasonable 2 day fedx shipping and great communications and follow through. They ship the same day and follow up with email with trackin #s."
"can't go wrong with these guys. this is about the sixth time i've ordered Acoustic Research cables and couplers from here and the experience is always great. very low pricing with very fair shipping costs. i always get mt stuff within a couple of days and it's always factory sealed.
one note: email received is always sent from "administrator" and the subject never has the company name either. this should be changed to include the company name (AC4L) so email can be more easily identified.
thanks for a great shopping experience."