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Verified
5/5

2010-06-03

"Good shopping experience. Website easy to navigate and strait forwards to use. Excellent customer service and communication. Products ordered and received without any problems at all. Would easily recommend to others.
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Verified
5/5

2010-05-23

"My second purchase from AccessoryJacks in six months. On both occasions their service has been commendable with shipping well priced and surprisingly fast with my last item only taking 4 days to arrive. Both purchases arrived well packaged and in perfect condition.

I have also emailed AJ's on a couple of occasions as new products have come onto the market to find out stock dates and pricing and have always received prompt and friendly replies.

I feel confident recommending AccessoryJacks and look forward to making further purchases with them in the future.

Keep up the good work guys.
"

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Verified
1/5

2010-05-15

"Accessory Jack out of Hong Kong China defrauds United States consumers. Think about it. Why is he operating in China. Because there are no laws protecting consumers. They refuse to issue me a refund for an unopened product just received. They also have No Phone number for obvious fraudulent reasons. Do not buy from this company."

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Rep reply posted 2010-05-17
A rep from AccessoryJack.com, AccessoryJack, has responded:

“Dear Sage,

We understand your point however please do not lie to the public to make up compliants. As in your email, you have stated clearly that the reason asking for return and refund is you found the headset "its too tight and uncomfortable". It is obviously you had opened and used the item and do not like it for some reason.

Since we do not accept return and refund on opened or used item. We cannot help to process your request.

Hope you can understand our store policy.

Sorry for the inconvenience caused.

Thank you,
AccessoryJack”


Verified
5/5

2010-05-11

"I am from India and wanted to present a Sony NWZ-W202 to my friend in Romania on her birthday. Jack's was prompt and got order placed, it was delayed due to postal service though,But Jack's is an AWESOME company,They helped me track it by communicating with two different countries Hong Kong and Romania to track my order!!though they did not understand Romanian!!,tracked the order in time!! ^_^. I am so pleased with Jack's I recommended it to all my friends and family. The stark contrast between other online stores and Jacks is the code of conduct they follow to make customers truly happy!!
The order arrived in mint condition and true to their ads, they deliver it anywhere in the world for a nominal cost!!
I am extremely pleased with Jacks and would not hesitate to vouch for them any given day.Great going Jack!they are truly professionals and deliver what they promise and even more!!I would rate them as the best!!
"

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Verified
5/5

2010-05-05

"I am very pleased with my purchase of Sennheiser headphones from AccessoryJack. Although it took some six weeks to receive them in Sydney, following acceptance of my order, the delay was caused by the supplier and was not the fault of Jack's. He kept be fully informed of progress, even giving me the option of rescinding the order. But the headphones have arrived now and I couldn't be happier. Their sound quality is excellent, and the price I paid for them well below that charged by local retailers - even allowing for the cost of freight. I will definitely consider buying again from AccessoryJack if I am in the market for a product that he stocks."

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Verified
5/5

2010-05-05

"Seller very responsive and helpful. Product received as avertised and undamaged.Shipping to Lithuania(EU) was quite slow, took more than one month, but that's not due to fault of Jacks. Would buy again."

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Verified
5/5

2010-05-04

"While the shipping took a long time, I am sure that it had nothing to do with AccessoryJack, but more due to the Icelandic volcano.

Many thanks for a great and very reasonably priced product!

I would recommend your purchases from there!
"

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Verified
5/5

2010-04-18

"Amazing fast delivery, friendly staff, quick communication. I bought couple pairs of HD595 from Jack, they work like charm, super B service !

Ps: Actually I bought them on 18-3-2010 , but forgot to leave comment !
"

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Verified
4/5

2010-04-15

"Reasonable price and shipping cost, fast shipping and good packing."

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Verified
5/5

2010-04-11

"I've bought Audio-Technica headphones from AccessoryJack and very satisfied with a service. The seller is very responsive and shipping is lightning fast."

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Verified
5/5

2010-03-13

"Reliable seller with great communication. Product I ordered took some time to get back in stock, but shipping from them was fast and package arrived in perfect condition with sufficient bubble wrap to make the long trip."

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309
Verified
5/5

2010-03-09

"I received my brand new set of Shure headphones this morning. Didnt expect them for a few more day so I was very happy when they arrived. Would definatly order more stuff from Accessory Jack. Full marks"

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Verified
5/5

2010-02-28

"Very quick delivery from Hong Kong to Vancouver (8 days after receiving my confirmation notice), and I received everything in perfect shape. Prices are reasonable for an importer and much better than buying from boutiques and such. The IEMs I ordered came in their original packaging, tightly wrapped in bubble wrap, and put into a standard small-package envelope with the invoice. I will definitely buy again if I need new headphones!"

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Verified
5/5

2010-02-07

"Purchased an AD900 from Jack, and I must say that I am pleased. We ran into some initial trouble from Audio Technica Hong Kong, but through no fault of Jack's. There simply was a stock issue on their side. I was concerned, but Jack was always quick to respond to my emails and assured me that he was doing everything possible. I was surprised to see that level of commitment. Many times I have an issue with a retailer, they seem to want to take the quickest route possible, to get you out of their hair. Jack handled it very well. As soon as he got it in his hands (literally), he let me know that it would be on the way. It was shipped right away, on the weekend, at that. Overall, it was an adventure, but I wouldn't hesitate to order from Jack again. His service was, and is, superb!"

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Verified
5/5

2010-02-03

"Is a very nice seller. The product arrived on time, as announced, and is amazing. Thanks Jack.
"

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