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Verified
5/5

2011-07-10

"Great product and timely service I will surely order from them again!"

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Verified
5/5

2011-06-22

"Fast service, products are exactly as described."

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Verified
5/5

2011-06-13

"I received my ordered item in less time than the estimated time and it game with additional goodies. I will definitely look to accessory genie again for my next case/tech purchase."

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Verified
5/5

2011-02-15

"The ordered items arrived in good condition, ahead of schedule. They were exactly "as advertised" and work as they were designed to do. Accessory Genie's prices were more than competitive and their selection of merchandise is excellent."

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Verified
5/5

2011-01-26

"Great Customer Service!!!!
Very Knowledgeable and Truly works with you.
"

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Verified
5/5

2011-01-04

"Prompt shipping. Very nice product. I haven't owned it long enough to know how it will last, but so far the Trans4m is exactly what I wanted it to be.

Price was excellent also!
"

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Verified
5/5

2010-11-23

"The entire process to place the order was very easy and user friendly. My power supply arrived as promised and works flawlessly. I would recommend this business to my friends and plan on ordering another power supply for a separate camera in the very near future. Thanks for the positive buying experience.

Harold White
Jacksonville, Florida
"

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Verified
5/5

2010-09-21

"Quick delivery--reasonable prices--good descriptions of item online allowing me to pick the correct items with ease. Good job!!"

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Verified
5/5

2010-08-18

"I've ordered stuff from this vendor many times (and have had to return some stuff, as well). All these transactions have been well handled in a prompt manner. Their prices are competitive as is their product selection. It is now my first choice for batteries and chargers -- and I do a lot of internet shopping."

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Verified
5/5

2010-07-29

"Smooth transaction. Purchased a memory card that was a great buy and inexpensive. Excellent customer service. Very prompt and helpful to any inquiries."

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Verified
5/5

2010-07-27

"I usually don't write reviews but I had a great experience and thought I'd share it. I just bought the Case Logic speakers for my laptop. The speakers sound great. They pack a lot of punch! They shipped faster than expected, so I was pleasantly surprised when they showed up at my door. I received rewards points so I'll get a discount next time I buy something from Accessory Genie. They had a bunch of other stuff that I would've loved to buy also. Unfortunately, I'll have to wait til my next paycheck. My overall experience was very positive and I'll definitely buy from them in the future!"

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Verified
5/5

2010-01-19

"Repeat customer because of merchant's consistent quality service and prompt delivery. Would patronize again, gladly.

I wish there was a rating greater than "Five" to grade this seller! Courteous, professional, superior customer service when I called to report that one of the recently ordered products was defective.

Impeccably mannered and sympathetic representative offered me prompt replacement or full refund at my discretion. This was the least: it is his unparalleled courtesy over the phone - not a unique experience with Accessory Genie - that has me looking for reasons to patronize this merchant again.

The people at Accessory Genie are setting new standards by which customer service should be measured.
"

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Verified
1/5

2009-09-03

"Date above is not the purchase date but the date I received the second battery from these guys.

This place is a total ripoff. They sell defective batteries and will not issue refunds.

The story.... I purchased a high capacity battery for my Sony laptop (VGP-BPL2 replacement) and it lasted about 6 weeks after which it failed to accept a charge. For a $15 handling fee Accessory Genie sent me another (that got supposedly misdirected somehow, I think intentionally withheld) but I finally got it after many complaints. That one lasted about 4 weeks when it suffered the same fate. They are using cheap Li-ion cells that have a ridiculously high failure rate.

They refused to give me a refund and only offered to replace the bad battery with yet another one, after I paid another $15 handling fee. I guess they are running a $15/month battery club. ;-) I cut my losses and said the heck with it.

Meanwhile my original OEM battery continues to work just fine. I am writing my review on the same computer.

Good thing I made my purchase direct from their website so I didn't have to deal with their uncalled for retaliatory eBay ratings. But they did behave obnoxiously by implying that I was the problem for wanting a battery that actually worked more than 6 weeks. I was mad and expressed the same in my e-mails to them w/o profanity but they reacted like spoiled children. I don't know how these people stay in business.

Too bad you guys are swearing off eBay because of these idiots. I have had nothing but good service from all sorts of vendors there. But I agree that eBay should toss these guys back to whatever crack they crawled out of.

Even though I didn't go through eBay it's good that this site and ripoffreports.com lets me get the word out.
"

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Verified
5/5

2009-07-14

"This store is a good co I bought a electronic battery ad it came quickly and works great. two thumbbs up!!!"

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Verified
5/5

2009-06-25

"I bought a 4 gig memory card for an unbeliebably low price and it is exactly what I wanted. A great company!"

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