"Urgently needed a RAID card. Placed my order with Acme Micro, and got a confirmation email. Credit card company immediately placed a pending charge on my credit card. The next day, I sent an email requesting an update on my order. I only got a reply three days later, telling me that (a) the price for the card was not what they had on their web, but a different, higher price, "because of inflation", and that (b) they "only accept advance payment such as Zelle, ACH or wire transfer for a customer's first order." Acme Micro: not a serious, professional company. Never again."
"Very horrible sellers,the experience was awful,I would advise people to avoid them.They kept $800 for over 2 weeks.Never shipped the item.
After I paid using credit card and money was out my account,they wanted me to make another payment using Paypal while they still had the other payment.
For two weeks I was out $800 and no item to show for it."
"changing price, slow delivery, won't take returns"
"Great Customer Service and Products! If there is ever a problem they will do their best to fix it to your satisfaction. I try to use them for our Company needs whenever possible."
"Purchasing server related products on Acme Micro System is always an easy thing. I placed an online order and then within less than an hour their salesperson called me to make sure the Intel processor I bought can fit into my MB and application. And then my item was shipped. Their salesperson and the team are experienced and know a lot about server and its applications. The whole buying process is just so great and pleasant.
"
"Fantastic service and responsiveness for an order of four Supermicro server systems."
"Fairly good price and easy communication when you have problems."
"I have ordered approximately $200,000 worth of equipment from Acme Micro Systems from 2008 to 2013 and have been very satisfied with their service. My sales rep has always been very prompt responding to my requests. Her engineering staff has always helped with good technical solutions for any of my special requests and has correctly pointed out problems with configurations I have wanted to purchase. Even with very complicated orders, they have been able to acquire, provision, and ship my orders in a couple of days. My company is a small Data Services/Hosting company and Acme Micro has been the perfect company to work with for purchasing hardware."
"As usual, Mary Z. at Acme Micro/8anet delivered excellent customer service and the random parts I needed!
8anet knows their products, so they are a good resource for when you're struggling to find the exact little server accoutrement you need, etc.
In addition, they are great about shipping rapidly/same day, sometimes down to the wire.
I have used acme/8anet numerous times since 2009, particularly when sourcing supermicro solutions/components, and mary z. and the rest of the team have always been there for me.
I know people come onto resellerratings because they are concerned about the authenticity of lesser known suppliers. So after years of doing business with them (I placed my first order ~April 2009 for some SuperMicro Nehalem/X8 server components that no one else even stocked yet), I can say to other cautious buyers that they are 100% honest and 100% reliable.
Thanks for reading.
- Chris H., NOLA"
"Awesome, great turn around, easy to order, highly recommend"
"Quick and easy check out fast response on shipping in the past.
Very pleased with there service."
"I had the pleasure of working with Lynn Lee. She was a great help. There were some things we ordered which were no longer manufactured and Lynn Lee did some research and was able to get us everything we needed with no issues."
"Excellent service as always from Acme Micro. Highly Recommend them for all products."
"I contacted the company to obtain a component matched with my system and placed the order online. There's really nothing more I could possibly ask for."
"Lynn Lee is a pleasure to do business with."