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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-10-14

Fast Delivery and Courteous

"Thanks Great Computer also"

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Verified
5/5

2018-10-14

Best Ever!!!

"Alway a pleasure doing business with Adorama. I have confidence in every purchase made from this store. I changed my thoughts from buying from ebay, I have had bad experience buying from there, But never from Adorama!"


Verified
5/5

2018-10-13

What a wonderful place to shop

"What I like was communication after placing my order, the selection of products and the timely shipment and delivery. Adorama was recommended by a friend... I can see why. Love the website btw, easy to find things or just browse."


Verified
5/5

2018-10-13

Great service, great products.

"Adorama sets the bar for online camera stores. Dependable, great site, good communication. Worth leaving Amazon for. "


Verified
5/5

2018-10-11

Very happy

"We're very happy with our "new to us" Laptop. It was in like-new condition and is working flawlessly.
Thx!!
"

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Verified
5/5

2018-10-11

Great experience

"Very happy with the service, product and price. We are a pro studio and upgrade our gear about every 4 years and its always easy with Adorama. The value on the D750 kit we purchased was outstanding. We even suggest to our photo students to use Adorama. We are very happy with the purchase."


Verified
4/5

2018-10-08

Trade In Program

"Issue was resolved. Customer service manager took time to ensure I was satisfied."

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Verified
3/5

2018-10-08

I haven't received the merchandise yet and you're asking me how I like it?

"I didn't realize it would take so long to even process and ship the item. Now I get a survey asking how I like the service and/or the item and I don't even have it yet. So, no, not real happy."


Verified
5/5

2018-10-08

prompt accurate service

"I ordered a $300 printer with a $250 rebate. It was shipped promptly with many updates as to the shipping process. I did have some difficulty figuring out how to claim the $250 rebate in the future a sheet of paper in with the printer telling me how to claim the rebate would have been nice. Other than that I'm 100% happy with there service."


Verified
2/5

2018-10-08

Delayed Delivery

"Ordered a led flash through Amazon. It took one month. Lesson? Do not order from Adorama via Amazon."

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a14
Verified
5/5

2018-10-06

Good experience

"Delivered the item as described; shipped promptly."


Verified
5/5

2018-10-05

Perfect & Fast

"Item in perfect condition. Very fast delivery."

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Verified
2/5

2018-10-05

Quite Disappointing

"I ordered an umbrella lightstand complete kit (with clamps and mounts), which I need for that Saturday, and which qualified for free expedited delivery. The website clearly stated they were closed for the Sukkos holiday and would not ship until Wednesday, but the product showed it would still easily arrive by Friday. On Thursday I receive the UPS package with lightstands and umbrellas, but no mounts and no clamps. I called Adorama right away and the rep said those parts were shipped separately by USPS and would arrive between Friday and Monday. As of this morning, (it is now Friday), according to the USPS website, the product has not even been shipped. Only the mailing label has been created.

Nowhere on the website, product description, order confirmation page, or e-mail confirmation was there ANY mention that this "Kit" would not actually ship together as a kit. I am not sure what part of selling something as a "Kit" Adorama does not seem to understand.

There was also no effort by the customer service rep to make this right, perhaps by overnighting the missing parts so they are here Friday, or at the very least first thing Saturday. Instead, she repeatedly tried to explain to me how Monday was a holiday, and why she thought maybe the other parts were shipped separately, or a whole bunch of other stuff that really did not make any difference to me.

I only give this 2 stars because the product that was delivered was delivered in a timely manner, appears to be a good product and a good price. Just, unfortunately, useless to me now as I am going to have to drive out and get what I need in person anyway in order to have it when Adorama promised I would already have it.
"

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Verified
5/5

2018-10-04

Outstanding Service and Order Fulfillment!

"Ordered the new Nikon Z7 and a Z 35mm lens and they were delivered way before expected. Nice surprise! "


Verified
1/5

2018-10-04

SLOW

"I have been using Adorama for 2 yrs to order my photography classroom supplies. I have spent thousands with this company. I order my supplies before school started in the beginning of Aug and still in Oct I do not have either of my 2 orders. We have called and emailed with empty promises that it will be sent out for delivery and still has not even shipped yet. I will be ordering my students supplies elsewhere from now on. Ridiculous I need these supplies to teach. "