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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-05-05

Good service and product

"The product arrived on time with good condition. Thanks for Adorama and shipping company."

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Verified
5/5

2018-05-04

Excellent purchase experience

"After about one year of research on which super telephoto zoom lens I should buy to add to my Canon DSLR system, I finally settled on the Canon 200-400 f:4 zoom with built-in 1.4 extender. I ordered it online from Adorama, a company with whom I had previous positive experience dating back many years. This time was no different. I received the lens I ordered, hand delivered to my door, in perfect condition. Now I'm having the fun of putting it to use and creating extraordinary photographs. I particularly appreciate having Adorama reaching out to me and offering its Personal Imaging Concierge service, which I intend to fully take advantage of. I also intend to take advantage of the 4% reward for future purchases in the near future."

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Verified
5/5

2018-05-03

Always great service!!

"Great quality and great prices "


Verified
3/5

2018-05-03

Unusual deal with Adorama

"I ordered a UPS but the description was unclear and I specified a lesser model than I wanted. It appeared at the same price as competitor's price for a higher model. Usually, Adorama, who I have found to be a trustworthy supplier, has prices at or below the general market. Not only did this happen, but it turned out that the product was also backordered or otherwise not in stock anyway, with no notice on the website or my order., again unusual for Adorama.

The cancellation process was quick, cordial, efficient and without hassle beyond a phone call with Customer Service.
"


Verified
5/5

2018-05-03

"excellent prompt shipping"

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Verified
5/5

2018-05-03

I ordered the wrong thing and even though they couldn't cancel as it had already shipped, they provided return instructions early!

"I have always had a great experience with Adorama! I ordered the wrong thing and even though they couldn't cancel as it had already shipped, they provided return instructions so I could start the return as soon as it arrived. Customer service was quick and courteous also! "

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Verified
5/5

2018-05-03

Best Seller

"Includes accessories, will buy again."

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Verified
5/5

2018-05-02

Outstanding

"Best deals and bundles around, terrific phone-in support and exceptional delivery times. Why go anywhere else?"


Verified
5/5

2018-05-02

Adorama delivered!

"I ordered a new macbook pro from Adorama and got everything I asked for!"


Verified
5/5

2018-05-01

Has been great.

"I have ordered a laptop Tablet and 2 cameras from Adorama. The customer service is first rate. They have a program like Amazon Prime for $69. This gives you 2 day shipping.Some special sale items on their site.One year of complete warranty. And the most important 2 months of trail with no penality . Two months are great to give a piece of equiptment a work out wether you want to keep it. Best Buy is 14 days. B and M and Amazon is A month. Two months takes the pressure off. If you w3ant to save some money buy the camera or other electronic used...You can believe their rating system. It is slightly conservative butr that is what you want. Just sayin I trust this company and respect their faith about being closed on the Jewish Sabbath."

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Verified
5/5

2018-05-01

Great place to buy photography equipment. Fast shipment!

"Someone recommended Adorama to me and I’m glad they did. I had a great shopping experience, ease of browsing on the website, easy checkout, and super fast shipping. I would totally recommend. "

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Verified
5/5

2018-04-30

Great experience

"Will be buying again. Camera in great condition!"

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Verified
2/5

2018-04-30

Deceptive

"I ordered a Nikon lens and AFTER paying and placing the order I received a notice that Adorama was handling the warranty. "


Verified
5/5

2018-04-28

On time delivery

"Easy to use website to order product. Email updates tracked order progress. Product ordered arrived on the west coast within 5 days of placing order. Good packaging and overall a good experience as I have come to expect when purchasing from Adorama."


Verified
5/5

2018-04-28

Great communication

"Good price, Good service with great communication for you to understand every steps going through and status. very impressive seller. "