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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-04-06

Highly recommend!

"I encountered some problems with my shipment because of UPS and Adorama was great at their communication with me. This was my first time shopping with them I am very happy with my experience."


Verified
5/5

2018-04-05

Flawless Service

"Ordered a new lens and came in no time. Great delivery process!"


Verified
1/5

2018-04-05

23 days after ordering the item I still have not received it.

"I have spoken to Adorama customer service 4 times in the last 23 days.
The only thing they can tell me is the item is being shipped back to them because ups could not read the shipping label.
Today I just asked for my money back, being Adorama is not capable of fulfilling the order.
After 25 days they are expecting to get the item back in 4 days, and at that time they will start the 3 day process of returning my money.
So, Adorama will have had my money for over 30 days, and I have not received a product. Once I get my money I will then have to order from a more reputable company.
Stay away from this company. Dealing with Adorama was a waste of time and money. Stressful as well.
Below is the UPS tracking:


Edison, NJ, United States 04/03/2018 4:06 P.M. This package is being held for a future delivery date.
04/03/2018 5:03 A.M. Destination Scan
Edison, NJ, United States 04/02/2018 8:22 P.M. Arrival Scan
Parsippany, NJ, United States 04/02/2018 7:32 P.M. Departure Scan
04/02/2018 7:04 A.M. Arrival Scan
Compton, CA, United States 03/29/2018 12:39 A.M. Departure Scan
Compton, CA, United States 03/28/2018 6:48 A.M. We've incorrectly sorted this package which may cause a delay.
Compton, CA, United States 03/27/2018 6:05 A.M. We've incorrectly sorted this package which may cause a delay.
03/27/2018 6:03 A.M. Incomplete address information may delay delivery. We are attempting to update this information. / The package will be returned to the sender.
03/27/2018 6:00 A.M. Incomplete address information may delay delivery. We are attempting to update this information. / The address was corrected.
Compton, CA, United States 03/24/2018 8:41 A.M. The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected.
Compton, CA, United States 03/23/2018 7:56 P.M. The receiver was not available at the time of the second delivery attempt. A final attempt will be made.
03/23/2018 6:20 P.M. A delivery change for this package is in progress. / Modification of the receiver's address
03/23/2018 9:21 A.M. Out For Delivery Today
03/23/2018 5:46 A.M. Destination Scan
Compton, CA, United States 03/22/2018 8:06 P.M. The receiver was not available for delivery. We'll make a second attempt the next business day.
03/22/2018 9:14 A.M. Out For Delivery Today
03/22/2018 7:09 A.M. Destination Scan
03/22/2018 5:57 A.M. Arrival Scan
Bell, CA, United States 03/22/2018 5:19 A.M. Departure Scan
03/22/2018 12:29 A.M. Arrival Scan
Los Angeles, CA, United States 03/22/2018 12:02 A.M. Departure Scan
Los Angeles, CA, United States 03/21/2018 7:37 A.M. Destination Scan
03/21/2018 7:04 A.M. The address label is illegible. This may delay delivery. We're attempting to update the address. / The address was corrected.
03/21/2018 4:35 A.M. Arrival Scan
Vernon, CA, United States 03/21/2018 4:12 A.M. Departure Scan
Vernon, CA, United States 03/20/2018 6:22 A.M. Arrival Scan
Secaucus, NJ, United States 03/16/2018 5:59 A.M. Departure Scan
03/16/2018 12:14 A.M. Origin Scan
United States 03/15/2018 9:22 P.M. Order Processed: Ready for UPS
"


Verified
5/5

2018-04-05

canon printer ts9020

"ordering was easy on line, delivery was especially quick, though no outer packing was used the printer arrived in excellent condition"


Verified
5/5

2018-04-04

Computer Monitor

"Bought a used 24" computer monitor for my home office. It was rated "E" and when I received the package a few days later, I could not tell if it was new or used. Fast shipping, excellent product. Will be ordering from them again."


Verified
5/5

2018-04-04

Great

"Very efficient and I’m very much satisfied with my product."

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Verified
1/5

2018-04-02

Shipping was off schedule and awful tracking.

"The tracking information was inaccurate and I had to call customer service twice. The packages both did not arrive on time. "


Verified
3/5

2018-04-02

Great product and price however shipping was not

"I found a Klipsch RC-64 II used at a price I just couldn't pass up. It was rated E which should have been with very few if any blemishes and I do believe it originally was however when I opened the box (that looked like it had been through a shredder machine), the center channel was damaged in multiple places, mainly on two of the corners and right in front where everyone will see them. I was not happy about this. Although I'm sure it was done during shipping due to the look of the box, it should have been packed much better to allow for such sloppiness by the shipping companies. "

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Verified
2/5

2018-04-02

Takes ten days for expedited shipping?

"I ordered a Nikon 50mm 1.4 lens. Ten days ago. It was supposed to have expedited shipping. Instead it didn’t even ship until three days after I purchased it, and then the delivery date kept getting pushed back a day. It’s a real inconvenience when you try to plan your days around waiting for the UPS delivery guy so you can sign for a package. I’ve had three different notifications that the package was rescheduled for delivery. So it should be here today, (ten days later), but when I checked the status on the delivery, I found out that my package wasn’t expedited at all, but sent UPS ground. "

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Verified
5/5

2018-04-02

Great Service

"Easy to order and quick response and super quick delivery."


Verified
5/5

2018-04-01

Pleasure doing business here.

"It was easy to navigate the site. "

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Verified
5/5

2018-04-01

excellent service.

"Ordered a D7200 to upgrade the D7000 I have had for years. The price was good and the service was great! So far the camera is all I could hope for.
Thank you;
"

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Verified
5/5

2018-03-30

Always happy to support Adorama!

"Great!!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2018-03-30

Arrived fast

"Arrived fast awesome light!"


Verified
5/5

2018-03-30

Title needed. Oh, gee whiz, what to put into this box? Gotta think of something. Nice camera store.

"Went to buy one thing, and bought another. Just too many items up for sale. Most of which are way out of my budget. I clicked on sale items, and there it was! A very large discount on a new lens. This caused a short term memory loss in regards to the reason I first visited Adorama. Big discounts like this usually happen when something is going to be dropped before a new item goes on sale. No worries. This item is something that has been on my want list for a long time. It works well, and will last a long time. It is hard to imagine how it would be improved.
"