"Order was exact and shockingly fast to arrive! These folks really moved for me. First time customer but NOT the last time. I really appreciate the quick service."
"The ball mount was packaged well, arrived in perfect condition and sooner than I expected. Smooth transaction and I definitely will be using AdventureRV.net for future purchases. Thanks."
"I order a Norcold part with a photo and received something that have absolutly no ressenblance to the photo.
Norcold supply the no of the part, so it must be easy to send the good part.
I am not very happy abouth that, specialy when we are on a vacation trip."
"EXCELLENT! GOOD PRICE, FAST SHIP."
"I appreciate your price and the fastness of delivery."
"I purchased the Tekonsha Electronic Prodigy P2 Brake Control and found the best price from AdventureRV.net. The transaction was very easy with good communications as to when the product would be shipped and a tracking # included. I would purchase fro mthem in the future for more products."
"Cancelled an order, ticket issued, was order canceled? No follow up. Was I happy? Not sure!!!!!"
"OVERALL, IT WAS NOT TOO BAD OF A TRANSACTION. ONLY THING IS SHIPPING COMPANY PUT A FORK THROUGH MY REFRIGERATOR. THAT REALLY SUCKED! "
"When I placed my order, I selected three vent garnishes with the rest of my order, and did not notice in the final order only one had actually been ordered. Upon noticing the error, the next day, I called to see if two more garnishes could be added to my order as it had not shipped. I was told that the order could not be changed and to just order two more. That was fine, but the shipping on the additional garnishes was almost as much as the product itself, where as it probably would not have added any additional shipping cost to the original order. If a order has not shipped, changes should be able to be made. Most all online retailers give the opportunity to edit an order that has not been shipped.
Thank you for this chance to respond,
Clint Strong
"
"Again you have done an excellent job "
"Not very good due to inability to talk to a live person for advice regarding my order -- which resulted in the wrong product being shipped to me. I wanted a Thetford Porta-Potti with a rotating pour-out spout and a hold-down kit. After talking direct to Thetford, I ordered Model 735 Marine from Adventure. They changed the order to Model 735 MSD which has a different discharge system that is designed to be connected to other tubing. The part number for the discharge is the same as the part number for the pout-out spout, but is not interchangeable between the 735 Marine and the 735 MSD. I had to return the whole unit at a cost of $23.19 ... all due to a misunderstanding by AdventureRV of my needs. I have a copy of my original request for the 735 Marine and the change at the bottom of their acknowledgement to 735 MSD.
Before I received the actual unit, I had no idea that the MSD was different from the 735 Marine.
Unhappy Sailor, WayneK"
"I ordered a furnace and a thermostat. It was delivered after just 2 days time. I thought that the thermostat had not arrived because it was packed inside the furnace so I contacted the company and filled out a ticket. The company emailed me the same day to tell me where to look for it. Very fast and efficient service. I will use them again if I ever have the need."
" I payed for 2 days shipping but I did not get it . But you gave my money back for shipping. It was on my last credit card bill.It was the right thing to do and I will do business with you again."
"We received our order on time and everything was as expected. I would definitely recommend AdventureRV.net to my friends."
"great!! would shop with them again!!"
"P.E.R.F.E.C.T.
I can't think of a SINGLE THING they could have done better. Seemed like the item arrived moments after I clicked enter on the order. Perfect Product."