"Order was exact and shockingly fast to arrive! These folks really moved for me. First time customer but NOT the last time. I really appreciate the quick service."
"I submitted an order to AdventureRV.net about 10 days ago, and have been very disappointed in the experience overall. I placed the order on a Saturday or Sunday, but the order wasn't shipped until Wednesday (they said everything was in stock). I ordered a replacement fresh water pump which was stated to be a direct replacement (shurflo 2088), but they shipped another series Shurflo pump with no communication. I got the shipment on Friday about 5:30 CST, and when I noticed the issue, tried to call. No one there, so tried the online chat - no one there, so sent an email. Didn't get a reply until Monday, and needed to be on the road with RV by then, so after checking out the Shurflo site to ensure it was compatible, I made the mods I needed to get it installed. Here's the fun part - the Shurflo model they shipped is $7 cheaper than the one I ordered. OK, easy enough to get a refund, right? No, not from AdventureRV.net - apparently the money goes in but it doesn't come back out. Avoid these folks like the plague - they're unprofessional at best, and downright dishonest in my opinion."
"I wouldn't deal with this company if it was the last company on earth.
They will not (repeat) WILL NOT talk to you on a phone. Everything is email or nothing. I ordered $450 worth of parts. I ordered the wrong ones. Should not have been a big deal except all they would do is take them back with my paying the shipping and a 25% restocking fee for items that were still brand new. Never used. I would have paid the shipping because it was my error. But, they would not exchange the parts for the right ones. Wouldn't even discuss it with me. I won't even return the items. I will sell on Craigslist and get most of what I paid back."
"Ordered a 12 volt fan. Good price. Good tracking information.
Very poor packaging. Fan was in the manufacturer box which had no packing in it, and it was shipped by just slapping a label on the manufacturers box. Needless to say it arrived damaged. The plastic plugin was shattered with pieces rattling around inside the box. I'll just go to the auto parts and buy a new plug and install it rather than go through the RMA shipping hassle, as when connecting the wires to a battery the fan runs ok."
"Terrible customer service. You'd better hope everything goes just right with your order or you're going to be in for a real adventure! 20% cancellation fee, %15 restocking fee, must use UPS or Fedex for returns. No phone help to speak of and if you do talk to someone, it is almost certain that they won't help you. I have been waiting for over 2 weeks for my money back!"
"This is a terrible company if you want to return or exchange something. They don't do exchanges, you have to send back the original order and re-order what you want. Then they charge you a 15% restocking fee and do not reimburse you for the shipping on the original purchase which you already paid for."
"I ordered JT's strong arm stabilizers for my fith wheel, delivery was great as my trailer was in the shop, got my trailer back last weekend and proceded with installing the stabilizers. The front was no problem but when I got to the back with my sissor jacks I need a extension kit and called Adventures RV and was told to email the special order department the information. I talked to Sony at Happijac [Great Guy ] and got the part number then sent it to special order and got a replie the cannot order them for me. Now I must go elsewere to get them. GREAT JOB ADVENTURE RV"
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"Very satisfied. Product was delivered quickly and was just as advertised."
"Ordered a Nordyne E3EB electric furnace. Arrived quickly via FedEx (standard shipping). Website and checkout were both easy to navigate. We will shop here again!"
"Fairly good. Mislabeled shipping label delayed my receiving package. Product was as described. "
"AAAAAAAAAAAAAA++++++++++++++++++"
"got quick delivery very well pleased thanks william t. gray"
"sent an e-mail to see if you would match price on a traveler direct hd tv dish sk3005. you were a dollar cheaper on price but about 40 or 50 dollars higher on the freight. never got an answer. so i just ordered from you the caulk i needed to install it after i got it from someone else. it was about a 14 or 15 hundred dollar item so i at least expected an answer. jimmy"
"My experience with AdventureRV.net was awesome. Good prices. Reasonable shipping. And my 'stuff' was delivered sooner than expected."
"Item received faster than expected. Excellent response. Will order from this company again."