"My buying experience was again really excellent. The last time l purchased was August 2009 and this time we opted for a Thecus N5500 with 10TB the price was unbeatable as was the service, timely updates including a confirmation for completion of the 48hrs burn testing successfully, with shipping notice and tracking number. All in all once again a terrific buying experience with eAegis. Recommended without hesitation."

"Excellent Service! Aegis went above and beyond in delivering my NAS, I ordered a QNAP TS-639 PRO on Thursday at 4:45pm EST; I received a call in Five minutes letting me know they would try to make the delivery as soon as possible, but was not sure if they could complete the set up in time for overnight shipment on Monday as I requested. As I gave such short notice I was more than happy to hear this of course. I received a call the next day indicating that it didn’t finish the initial build of the array, but they would hand deliver it to me on Sunday! Let me tell you I was more than impressed. They delivered Sunday afternoon as promised! I would definitely buy again from them, the exceeded my expectations and I highly recommend them. I initially chose them as the vendor I would purchase from as they provided prompt feedback when I checked availability. I can’t say enough about the quality of the service I received before and after the sale."

"Already have ReadyNAS NV+ with 4 750Gb for several year. But I need more. Searched for ReadyNAS Pro diskless. ReadyNAS PRO Pioneer is missed several important functions. Found at readynas forums post about ReadyNAS PRO diskless....store was eaegis.com. Not great navigation store but PRO diskless was in stocks. Email to check if in stock really. Same day answer. I ordered. Same day shipping. And i got it SAME day! Ultimately FAST! Great packaging. Everything work without problems. For ReadyNAS products is think it BEST store over internet."

"l have done a lot of shopping online, and most recently had the pleasure of looking for a NAS system. Having read product reviews and tried to decipher good from bad, it became very difficult. I phoned a few of the renowned resellers for both QNAP and NETGEAR, they were not really forthcoming, very lack luster and ambiguous, not detailing which drives or in many cases not providing advice by telephone. It seems there are a lot of shady dealers put there. Having then done research on dealers, l eventually came across eaegis. They treated me as though l was buying for a million dollar organization and the people where very knowledgeable. I spoke to a lady that passed me over to a person l can only describe as a storage guru, he was able to ascertain my requirments and recommend the correct unit for my needs. It was a really fabulous experience. l called for support thereafter and had no issues whatsoever, excellent again. I would recommend eaegis.com to anyone wanting a storage solution at a great price, with excellent service and dealing with a bunch of people that really are very knowledgeable. Highly recommended, I would buy from them again without any reservations.
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"Purchased a QNAP TS-509 as a Holiday gift from eaegis.com for both data storage and surveillance needs and had a few questions both pre and post order.

Had minor reservations initially and was tentative as the price seemed rather "too competetive" for good service and turnaround times but was overall very impressed with knowledge, expertise and service from their staff.

Upon contacting them a number of times via phone and e-mail pre and post order, I sensed that the company was deluged with customer orders, e-mails and phone calls and appeared short staffed and stretched but they responded ably and patiently to my questions on alternatives and different configurations.

One of the staff indicated that they were balancing customer needs and staff holiday time off needs by working late evenings and weekends whenever necessary to ensure orders were processed as expeditiously as possible. It's comforting to know that some companies still let their staff "come up for air."

Based on my buying experience and interactions with their staff I would recommend them in a heart beat. "

"Not impressed! First the product I purchased was adertised as in stock when it wasn't. After sending email to eaegis.com I started getting non delivery bounce messages. When I called I asked why my credit card was charged when the unit was not even in stock. I did not receive a response or promised call back. After over a week I still do not have a shipdate for the significant charges applied to my card nor have I recieved a call back or follow up from eAegis."

"Bought a Drobo from John at eAegis after a long and helpful conversation in which we found it to be the best and most reasonably priced solution for my application as a photographer. He also had a killer deal on the hard drives. They put NewEgg to shame in both price and level of service... and I have been using NewEgg for a long time. The unit was shipped as promised and arrived 4 days later with the drives installed and tested.

I will not hesitated to buy my next NAS or RAID setup from them."

"What can I say that hasn't been said - from ordering, through shipping, recieving, power up, and communication, all smooth as can be, first rate. I only wish everyone would follow their example. Aegis deserves 6 out of 5 stars."

"OK, so being ever the skeptic, I wasn't sure about whether or not the ratings here were real orders, but I have to say, the SAME day I ordered an N5200 NAS from the "infamous" John at eAegis, I got the shipping notice and the tracking number.... and then, supposedly the FedEx shipment was coming on a Monday, instead, it came 3 days ahead of that.

The package arrived FAST, SAFE and everthing worked as advertised... eAegis had even already upgraded the NAS to the latest software version so I didn't have too.

Way to go guys... it's not often I'm impressed by a web merchant - so John & Crew over there? Thank you guys - you've earned a very satisfied customer:)"

"Outstanding - a real pleasure to deal with. Doug was helpful, efficient and professional. And very competitive on price. Highly recommended. "

"I usually don't go out and provide feedback. However, in this case, I have to say eAegis and John are excellent to work with. Very knowledgeable in the backup storage space and made my experience an A+++. Highly recommend them if you are looking for excellent customer service with GREAT pricing."

"I had a wonderful experience purchasing from Aegis.

I purchased a Thecus N5200B NAS with 5 x 750GB Seagate Enterprise Drives in RAID 5 format.

They were very helpful in finalizing my configuration and delivered a day ahead of schedule!

Excellent customer support!"

"I work at a world-class medical hospital and research facility located in the central United States region. My lab recently purchased a NAS system from eaegis.com to store the results from our experiments. There was an initial firmware issue with the product, but the problem was quickly resolved with the help of eaegis' tech. support. Their product checklists (included with the packing slip) are extensive- far better than most- to insure that the product you order is in the expected working order.

This company is thorough, efficient and professional. I highly recommend them for all your network storage needs."

"Throughout the entire transaction, I was treated as if I'd already purchased 1000 units from this company, and I was only buying one ReadyNAS from them! John Banks & company are first rate...you won't FIND a better on-line buying experience anywhere else!"

"one word to describe this seller's busines. EXCELLENT! Made an order from 20,000 miles away and receive the order in less than 5 days. Communications were fast and precise. Even without emailing them about the problem with my order, they knew it and email me rightaway. Top notch! Thanks John."