"I ordered barstools from this company back in April. I ordered from them SPECIFICALLY because their website advertised that they had seats made of "premium solid wood" (they have a whole page about this) and metal protectors on the footrests. The pricing was also good (which turns out to have been the only positive aspect of the whole affair). The barstools I received had plywood seats and no metal protectors. I initially assumed there was some sort of production or shipping error.

However, when I contacted the company about the issues I was straight-up gaslighted and told that the seats were in fact solid wood, and that the metal protectors were an "upgrade" (they are specifically listed as "included" on the product page). I would have accepted a price adjustment for the deficiencies, and said so, but nothing of the sort was offered. At no time was any other response or accommodation offered.

After going back and forth with them for a couple weeks, I had enough and filed a dispute with my credit card company. The company's response was evasive and dishonest, and ultimately the chargeback failed due to their lack of cooperation. At this point, I am going to file a complaint with the state Attorney General. I would encourage anyone else who's been treated similarly to do likewise."

"I placed a large patio furniture order. I opened the boxes to find the bases and the tables don't match. Not even close. The metal on the frame of the tables is a flat grey color, which is what is pictured on their website. The metal on the base is a 50's style, shiny chrome. I explained the issue with pictures, and was told the color difference falls under their color policy. I would understand if the metal finishes were the same and all matched, but differed from the picture on the website. I would be upset, but would understand. But these are 2 completely different metal finishes. The chairs, the metal around the table top, and the larger tables all have the same flat grey color. It is only the bases that do not match. The design of the base doesn't even match the picture, which I would be fine with if the color was correct. They offer no resolution to this issue other than it falls under the color policy. "

"the salesman Cliff tells me the furniture is made in the USA so I will be able to get them in 3 weeks now I am on 6 weeks I still do not have my furniture.
I am soooo **** my project is behind. I finally got a call from shipping after 4 times and 5 days calling the company to get a shipping date and time 2 days ago, I called back to check back on the chairs the company is still deciding to ship it ????????.
They are holding my $11,000 order for a $100 shipping add on WHAT KIND OF A COMPANY DO YOU RUN !!!!
Never be back to you the worst company I have ever dealt with."

"Please don't do the mistake i did, they're fraudsters, all the negative reviews are spoton and true. They don't have a Factory, they resources your products from other retailers, poor workmanship, low quality, and lying customers support. Take my word, run don't walk from this company."

"I was pleased that I could purchase bar stools from Affordable Seating as a consumer. The bar stools are very comfortable, are of good quality, and fit our contemporary kitchen. Our guests have been asking where we bought them."

"This has been the worst experience I have had, I bought tables on December 12,19 and finally received them on Jan 23 , 20...
no communication, customer service is no help, They never responded to my answer about ETA, 2 weeks after I bought the tables I get an email saying the tables I bought weren’t available and I had to buy something else! They really need to improve their service!"

"Ordered from this company years ago and see many of the same complaints. Broken promises, furniture, and horrible customer service. Do your research. And check the high rated reviews. Nearly all fake, one week apart and similar wording This company is terrible "

"Booths arrived without backs - zero sense of urgency’s from this team to get our order correct and shipped to us. Leadership is lacking. We do not recommend based on lack of organization and customer service.
If you are serious about getting your order in a timely manner don’t bother with this place.
6 weeks later and a few days from opening our establishment and we are still missing Booth backs that Affordable Seating forgot to ship. "

"After purchasing a similar table from a different retailer and having a very bad experience, I was absolutely ecstatic to be able to buy this table at Affordable Seating. However, the pinewood is completely unfinished, so you will need to seal it before using it for dining purposes. "

"This is a pretty nice heavy barstool. It's cushy and it comes already put together, so no trying to figure out Ikea type stick drawings. The fabric won't be easy to clean, though, so I bought some seat covers."

"i ask the sales person how long it took delivery because i need it a exact date he said 10 to 15 days so i said no thank you that wont work for me, then he called me back 30 minutes later and said yes we can have it by monday, i ask are you sure yes is guarantee, obviously i didnt received it so i call to see when i was gonna get it a girl answer with a British accent gave me a fake name, she said it hasn't been ship, so i ask to speak with the supervisor or the jack A. the person who sold me the stuff and she said no you can wait or send an email canceling you order , i called 5 times try on sales or costumer service and she answers every time, she told me shut f..ck up and you are not talking to anyone, i send emails, try to talk to different people and nothing i dont have my money or my order. "

"Shipped quickly, arrived undamaged, and look great. Want to order 2 more and are patiently waiting for them to return to stock."

"I bought these brown rattan chairs to use as outdoor chairs for our fire pit. The chairs are sturdy, attractive, and surprisingly comfortable for what they are. We are happy with the purchase."

"The following review summarizes the stools very well. It was extremely helpful with assembling.

Let me start off by saying these bar stools look and feel very, VERY nice when they are finished. They are incredibly sturdy and I have no doubt they could survive an extremely long time and hold very heavy weight."

"It's really a pleasure doing business with this supplier. The sales representative was very helpful and oversaw the delivery of my purchases! Thank you!"