"Derek Miller and his staff were extremely helpful and accommodating. We even missed one of our connections and had to call them on a Friday night. We received a notification back from them within 15 minutes and they took care of the new arrangements needed for transportation from the airport upon arrival. We would definitely use Derek and affordable tours.com again."
"Made a quick decision to book an inexpensive cruise instead a road trip vacation . Bianca was very helpful and informative, booked, paid and ready to go. Two days later my daughters friend said could not go. I called Bianca the next day and she was able to get the passenger changed without a fee, AMAZING. :Looking forward to booking our next vacation with her and we haven't even left for this cruise yet! Thanks Bianca, you're the best."
"It is so easy to book a trip when you can trust that your expert travel coordinator will cover all aspects of your trip like you were family!"
"Sunny Lewis has always paid great attention to detail when handling our tour reservations."
"Very efficient and proactive service."
"Our agent was not very approachable. She often showed exasperation at our questions. I don't feel she provided good customer service and will not use them again.
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"I loved my first cruise! Wonderful!"
"Our travel agent, Moe Walker, booked our connecting flight to close to the next flight. We left Chicago 15 mins late due to weather. Upon arriving in Atlanta we had to change terminals in order to catch our connecting flight. We almost missed the flight. And even though they were both Delta connecting flights they were not going to hold the flight to Frankfurt. Moe's lack of returning my calls and her inattention to detail trying to build a more suitable flight was disappointing. We have dealt with some very competent travel agents at other companies so this was a disappointment and therefore we will not be using Affordable in the future."
"Excellent service. Richard Doll was my travel consultant. Returns my calls all the time. Good price too. Affordable tours booked our Holy Land travel through Cosmos. It was a good itinerary. We had issues with the tour guide in Israel but that has nothing to do with affordable tours; Cosmos need to fix it."
"I wrote to my agent after I came home (and the supervisor) that I got sick from sitting next to very sick people on the bus. I received no acknowledgment that they received my emails. Support as long as you book the tour, wouldn't expect any support once they've booked the tour."
"We booked this trip at the last minute. We told our agent we wanted to leave by the next weekend. He did all the work, explained everything we needed to know and made it super easy! We will recommend Affordable Tours to everyone we know and don't know for that matter. Ask for Pete! "
"AnneMarie Jenks helped us find and book a great cruise to Alaska. My wife wanted to port in Sitka and not all cruises did. Sitka was great by the way. She found just what we wanted at a fair price. Everything was, pardon the pun, smooth sailing1
We will definitely use Affordable Tours in the future. We are thinking Lapland and/or a tulip time river cruise next. Maybe the Christmas Markets of Bavaria also."
"I enjoyed this trip immensely, our tour Guide, Alma was wonderful, she did everything she could to make us have a good time. The hotels were great, the included excursions very good and I would be glad to book with Affordable Tours/Globus again.
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"I wanted to pick Excelllent but hit the wrong star and could not correct it.
Trena Holloway was able to set up for five different situations as our group came from four locations and four different sets of needs for the five room occupants. She had to work with issues of travel from various parts of the country and a change in departure for two leaving after the cruise.
The only thing I wish I had known is that there were no planned activities in the two after days in Amsterdam. This turned out to be OK as we found different things to do on our own, however the cost of those days seemed high to not have included tours nor transportation to the airport.
Hotel accommodations were excellent on both ends. Overall, Trena guided us to a great vacation."
"My first bus tour was fantastic. I was surprised that the driver/guide changed when we went from the UK to Ireland but both were excellent drivers as well as entertainers. Also, the composition of the group changed as people on different tours came and left. Service at the hotels was excellent, main bag to and from the room was swift. Time wasted on getting the group to get a move on was minimal. Rotating seat assignments was very fair, we all had a chance for the best seats on the bus. Provided meals were all good, lots of options to pick from most times. Time on our own for meals and shopping/sightseeing appropriate and adequate. I was a reluctant traveler with this type of tour but now I am ready to go on another."