ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-04-11

Experience of a Lifetime

"Awesome! Will be always remembered."


Verified
4/5

2019-04-11

No one is perfect

"Amber did all that I ask her to do. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-11

One Great Tour Company

"I’ve used Affordable Tours in the past. Everyone is very helpful and knowledge. Will continue to use them in the future "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2019-04-11

Not the best experience!

"We leave tomorrow for our trip to Italy......I hope the trip goes much better than getting this trip booked. Should have done it myself. You would think that all three couples would get their information at the same time. One week before lift off and we finally received the information we needed, two weeks after the others. And they had the information almost nine, yes, nine months ago. Save your money, do it yourself!"


Verified
3/5

2019-04-11

Patience

"Costs were not clearly explained"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Cruise to Cuba, Belize, Guatemala and Honduras.

"Had a great time on Oceania cruise line. As usual Riley Ae was fantastic in arranging the cruise. "


Verified
5/5

2019-04-11

Great

"Great service by Christine"


Verified
5/5

2019-04-11

Never fails

"Always an amazing experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Excellent

"Adam was great at responding & explaining the ways, why’s & hows.
My execution will tell if I can remember & follow his lead.
"


Verified
3/5

2019-04-10

My thoughts

"This will be our second Viking River cruise. The first one we book through Viking and got excellent customer service, thoughtful immediate responses That focused on caring about customers. Booking this through a travel agent known by friends in another state was a very different experience. The website was cool and easy to use we got regular emails when it came to financial request and insurance. However when I spoke to Viking directly about something that Travel Agent would say the opposite. Even through emails it came across as she was lecturing us. For example, She told us Viking would not let her know when tickets were booked and Viking said they always notify the agents."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified AffordableTours.com Shopper
Verified
5/5

2019-04-10

Great communication

"Thank you Sara for all of your expertise and follow up information. You helped me communicate some concerns with Trafalgar. I am hopeful this will be a delightful travel experience."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Verified AffordableTours.com Shopper
Verified
5/5

2019-04-10

Wonderful service and a very professional job!

"We have been using affordable tours.com for several years now. Allyson Humber who specializes in cruises as well as land packages and Sara Beth Bowen have booked several of our trips. They have been both accurate and easy to work with. They have provided friendly and personalized services not unlike your neighborhood small travel agency! Our relatives and friends have used them too. Affordable also booked our family reunion on Punta Cana beach in July, 2018."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-09

Great!!!’

"Very pleased and very professional agent. Vivian Vo is very knowledgeable and always there for you and your travel needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-09

Italy

"Dealing with Nina was a joy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-09

South Pacific Cruise

"Terrific cruise! Everything was wonderful!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process