"Great extensions, I keep using Airy Hair and they have been the most consistant with quality.
Lasts me 4 to 5 months depending if I do extra toning which I am addicted to. "
"Fabulous hair, been a customer since early 2018, extensions last around 6-7 months for me, so it's the second purchase for me only, no issues with support but I had to return hair to central Europe instead of UK after wanting to change texture, they paid shipping but still
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"After paying full price for a low quality product I was told to send it back which I did. To date they are falsely claiming I never sent and and are refusing to send me the correct product or refund me. Blocking me on social media when I try to warn other consumers. "
"Great hair extensions all around, using non remy plus quality on my clients and no issues for the entire year, using since new 2018 line. "
"The hair wasn't bad, but the size of the beads was too large, that my hair salon said it wouldn't look good in my hair and you'd be able to see the beads. That's not a huge deal as I was just going to return and that would be the end of it. The company said they'd pay for my return shipping back. When I asked the post office for tracking number, they said it would be 55$ for mere tracking to China, and the shipment was just around 15$. I knew the company would not want to pay $70 to get hair back that I was only charged $65~ for. So I stuck with the $15. Sent pics of the receipt and the package right before it shipped out from USPS. On May 24th, I shipped it out. I checked in every 10 days as they said to check in on the return status. Every single time they ask for the tracking number, in which i'd respond, repeatedly, I didn't get a tracking number because it would have costed more than the value of the actual hair extensions... It is now August 22 and still no refund. It seems they do not want to return my money back and not much I can do about it except vent on reviews.
Order number is: #100026830"
"I have been ordering micro loop extensions from AiryHair for several years and I must say that though the customer service is good, the quality of the hair just keeps getting worse and I hear the same excuse over and over "We are trying a new supplier. So sorry, we;ll send you more samples to try". I must say that after spending $500.00 plus per order for Double Drawn, Premium Remy, each order is is less and less a quality product with the same excuse and I cannot except this same excuse anymore.
If you are looking for hair that is not "Real" 100% human (they experiment with like-human hair products, Yaky quality and less than what you are paying for, then you can order these. Mine never last past 30 days and I am extremely careful with them. The beads are bad quality and slip hair, the ends of the hair are burnt and the hair smells horrible (acid wash) and the hair is NEVER the color I order. I deal a lot in #2 Dark Brown and the hair comes in a #4-6, Medium Golden reddish brown.
If anyone else has a USA supplier that deals with quality 100% HUMAN hair, please let me know. I will be switching suppliers. Thank you"
"We are one of the largest sellers of hair extensions in a region with our own store, retail and e-commerce. The hair extensions that we have been supplied by AiryHair are beyond the competitors. There is occasional lemon here and there but the consistent quality and customer support that always a supports returns / exchanges can't be matched.
I cannot tell you how many suppliers we tried, it cost us tens of thousands of dollars in expenses. All start with great hair and go downhill few weeks down the line. I personally like AiryHair for consistency of quality extensions and ability to have any color variation hair.
I do not share the sentiment of other reviewers that have had a different experience. "
"I have been working with airyhair as a wholesaler for close to 5 years and almost all my clients are left happy. They helped my business expand and I am glad that they provide with the wide selection of hair that people love. The not so good thing about airy is production time, if you get custom hair it takes 3-5 business days, which if it could be reduced would be awesome. Recently I also returned the batch of unopened hair as client changed her mind on color, they refunded my account and helped me to not take a loss."
"I read a lot of reviews and did not know what to expect, mostly were positive and company responded to complains so I crossed my fingers and bought two sets of keratin hair extensions for hot fusion.
The package is not good, just regular soft plastic bag. The hair on the other hand is BEAUTIFUL. The color was spot on and my hair dresser was very impressed with the quality too.
I got extensions in 3days with express shipping, did not miss my booking and could not be any happier.
Recommended."
"These are so, so soft, it’s ridiculous. Amazing hair, holds after washes well.
Bought 613 tape ins"
"I purchased products from them and it made my hair fall out. Their products are made in China and therefore the regulations of the USA like FDA approval is not applicable in China. I reached out to them to explain and they cursed me and used foul offensive language, in writing. I was shocked because in the USA we have amazing customer service. They are the worst customer service on the planet.
Be aware this product is dangerous. "
"I cannot believe some of these reviews, the customer service has been the best. Always replies in few minutes (seriously) and no issues with hair. Around ten orders placed.
A customer of 3 years."
"2 months i wait of my order and they still not arrived. I have written to the costumer Service for approximately 2 weeks . But i was not taken seriously and they dont helped me. I dont get my Money back or my order .Very bad costumer Service. Im very Angry. This store is not recommended."
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I am not new to the hair extensions world and know my hair, even learned to install keratin tips myself with little help from my friend. I could not even name half of the brands that I tried before settling with airyhair, from the big names we all know to cheap Chinese sites selling hair for ridiculous prices, none of the hair held as long or she as little as airyhair. I don’t even get the premium option, just double drawn tips and that’s it. On average they last me around 7 months.
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"I have received my tape in extensions 5 days after buying them with express shipping. The hair comes in standard plastic package, which is not the greatest, but extensions are so much better. The problem with blond hair is that you have to process it much more and dye aggressively, which causes light extensions to last less than black ones, in my own experience at least.
Airyahir is holding 4 months now, I have reapplied the tape once to move the hair closer to the roots using their adhesive tape, which is super strong. Not a single piece fell out after shower, not once, they say it is german quality but I cant confirm or deny that."