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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2005-03-25

"Ordered on the 18th. On the 21st received an e-mail saying my billing address didn't match. I expected it to be shipped at least by the 21st. Responded that it did match, and asked them if there would be further delays to cancel my order and I'd purchase it somewhere else. Received an e-mail on the 22nd that my address did match and they wouldn't be any more delays. Scheduled delivery date with UPS is the 28th. 10 days from order to delivery hopefully. I ordered other items from a different store on the 18th. Received them on the 22nd, UPS. You decide."

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Overall quality of the company
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dkr
Verified
5/5

2005-03-24

"Two of the items I ordered were out of stock. I was
contacted by phone the same day as I ordered and the items were upgraded and sold to me at the same price as the original items.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2005-03-23

"Good service and products. Only complaint is that they would not ship to address different than billing address. If this is your policy, then this should not even be an option on your site. Might want to correct that. Other than that, I was pleased."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Overall customer service
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Speed of web site
Web site being easy to use
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Verified
5/5

2005-03-22

"Great prices and great service. I mistyped my CC number and they called me within 30 min to verify. Order shipped same day. Only glitch was that the tracking number never showed up in UPS's site but order arrived on schedule anyway. I'd order from them again in a flash!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-22

"Excellent merchant. I will use again. Fast shipment and great tech support. Willing to help me make the right choice and answered all of my questions. Package arrived today in great shape! Highly recommend."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-18

"Fast shipment, good price. I'm very satisfied. I'd definitely consider using this vendor again in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
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Being knowledgeable
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Speed of web site
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Web site being easy to use

Verified
5/5

2005-03-17

"Great Prices, Great Service. Even called me with questions about my order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support

Verified
5/5

2005-03-14

"It was great working with Akida. They were very helpful and offered us great prices!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-12

"The item I ordered was out of stock. I was promptly notified of this and informed another shipment was expected within a week. I was asked if I wanted to wait or cancel my order. I waited and was notified a week later the item had shipped. It was received as promised. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-12

"The product prices are very low and the customer service is phenomenal. The only problem was that the product arrived but was the wrong color. I called customer service and a very helpful person answered the phone and was more than happy to rectify the situation. Thank you Akida!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-03-12

"Great products at outstanding prices. Fast customer service reponse time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-08

"First order with this company. Just one word, Outstanding. Very fast in delivery time, great communication( fast action when I thought I had a problem with the credit card charge amount). Outstanding product. I will order from these poeple again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-05

"This was my first ordering experience with Akida.com, and the first round went well. As a resultof this positive experience, I will use them again in the near future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
N/A

Verified
4/5

2005-03-01

"Good Prices, Good Communications, Speedy Shipping, Love those free shipping deals!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-24

"Very good, I bought an item with the wrond color seleceted, emailed them and they corrected. I ordered and received the item the next day. I do live an 2-3 hours away though, but very fast with shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability