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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2004-10-08

"Product was packaged well and promptly shipped. Other than UPS (pronounced oops) messing up there were no problems and I'm very satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
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Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service being easy to reach
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-10-07

"Fast, friendly, good product. Would definitely buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-10-07

"Items as described; proper packaging; reasonable shipping times"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-07

"Excellent sore quick deliver, no problems Thanks Bob"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2004-10-02

"I bought a set of 4 external USB hard drive enclosures. The free shipping was slow (6 days), but my enclosures arrived well packed and sealed in their original boxes. The enclosures worked out so well that I just bought 4 more."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
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Is consumer focused
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Is committed to quality products and services
N/A
Is easy to do business with

Verified
5/5

2004-09-09

"Product recieved was exactly as advertised and the order processing and shipment were very fast. I'll be doing business here more often."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
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Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-09-03

"Order was fulfilled promptly. I appreciated the call verifying my shipping address"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2004-08-30

"Best pricing on USB cabling. Excellent service, arriving by mail 1 day after email shipping confirmation. Order received as ordered, packaging minimal, but adequate for cables. Definitely bookmarked for repeat purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
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Speed of web site
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Web site being easy to use
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Web site reliability
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Verified
5/5

2004-08-25

"I ordered two power supplies on Monday. They arrived the very next day before noon! I only live about 30 miles from Akida but still, next day delivery is awesome & packing was great. Service has been excellent the few times I've ordered from Akida. I will be ordering more of these power supplies from Akida in the future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-08-20

"Again, it was Very pleasant shopping with AKIDA. Great Services.
Great prices. S/H was seamless. Two thumbs up.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-08-18

"Great price and fast shipping. What more can you ask."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A

Verified
5/5

2004-08-18

"Akida is a Great company to purchase from. This is our second major purchase from Akida.net and we are very SATISFIED with thier attention to customer satisfaction!

We will certainly look to them as we have additional hardware needs in the future!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-08-02

"Fast, on-time delivery. I used a different shipping address from my billing address. They called to verify the order and then shipped that day. Product was exactly as specified and very well packaged. I would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-08-01

"excellent service. prompt response to email question"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
1/5

2004-07-07

"Ordered 2 USB 2.0 external enclosure. Web site advertisement and invoice says it has NEC chipset. Received enclosures has MYSON chipset, which usually 15% cheaper. Finally they refuse to do anything the only option was to send them to manufacturer for replacement (initially they told that NEC based enclosures have been discontinued). I can't get any word from them about who is supposed to pay for shipping in this case, i don't believe i should."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site