"very good customer service"

"I am more use to Aliexpress, but Alibaba is a bit similar. The communication platform is very good. I am very pleased with the help I have got from suppliers so far. "

"Perfect experience and service. "

"Exceptional customer service when large or small issues arrive. The product is just as expected and sent in a timely fashion. The ocean freight /courier combination went extremely smoothly. A company that is just a pleasure to deal with."

"I AM REALLY HAPPY FOR BUISNESS WITH THEM. SPECIALLY I WANT TO GIVE THANKS TO LYNN...SHE IS VERY FRIENDLY AND HELP ME A LOT.."

"After contact so many verified suppliers and expend so many hours talking with them I give up, they just want to still your money, also rude and not professional! Please don’t waste your time and money!!!"

"As usual, my experience with Alibaba was superb, ease of ordering, ease of contacting vendors, ease of communicating with the company I am making the purchase of, ease of payment, tracking orders, etc.

I give Alibaba a rating of 100%, 10 out of 10 with no observable issues whatsoever."

"I communicated with Gloria from Lilac household items suppliers and she has given exceptional service and very understanding to my needs and the order with her went very smooth and received the goods as expected in very good packaging and on time. Their products are of high quality materials and manufacturing. I will definitely get back to Gloria for more orders for my business. "

"tardo un poco el envio, debido a que fue por barco pero realmente todo llego en 95% buen estado , quizas por la cantidad algunas sillas estan se les daÑo un poco la pintura, pero de resto sastisfecha con el poducto. sin duda volveria a ordenar con ellos."

"Alibaba allows you to connect, negotiate and work on getting supplies and products that you need. Very good experience so far, however be aware that some people will communicate with you outside of Alibaba to possible scam you on orders.
That is life, so don't be to naïve and ask questions before you pay people money.
Thank for making a great e-commerce site for bulk buyers! "

"Hacer negocios a través de la plataforma generan mucha tranquilidad porque esta pendiente del servicio de sus asociados."

"Muy contento con el servicio y la protección ofrecida"

"great site to find your required products in reasonable rates."

"Já comprei e sempre compro produtos do Alibaba. Excelentes vendedores. Bem atenciosos."

"Alibaba is a fraud company. I purchased an item worth CAD 200,000 from Henan Luxury Integrated House Co Ltd. They don't have enough capacity to do the engineering and production. I filed the refund application but Alibaba 100% biased the case support to the seller. They have the same person to review the case and make a false statement about the buyer. Then the same person handles the case and even escalates the case to the same person who deals with the higher team. They only change the name of the Alibaba representative. You never get a fair decision from Alibaba. It is a giant fraud.
DO NOT DEAL WITH ALIBABA and Henan Luxury Integrated House Co Ltd."