Store Ratings History Alibaba

The following data represents a snapshot of monthly historical ratings trend data for Alibaba.

http://www.alibaba.com

Read all 9889 reviews »

Created with Highcharts 3.0.2Rating / 5Overall customer satisfactionRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.93/515
2025 Mar4.78/554
2025 Feb4.40/530
2025 Jan4.69/545
2024 Dec4.61/546
2024 Nov4.84/543
2024 Oct4.91/547
Created with Highcharts 3.0.2Rating / 5Likelihood of future purchasesRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.67/515
2025 Mar4.62/547
2025 Feb4.43/528
2025 Jan4.65/540
2024 Dec4.55/544
2024 Nov4.77/539
2024 Oct4.66/544
Created with Highcharts 3.0.2Rating / 5Overall shipping and delivery processRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.64/514
2025 Mar4.64/550
2025 Feb4.34/529
2025 Jan4.42/540
2024 Dec4.47/543
2024 Nov4.75/540
2024 Oct4.69/542
Created with Highcharts 3.0.2Rating / 5Overall customer serviceRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.73/515
2025 Mar4.61/546
2025 Feb4.22/527
2025 Jan4.49/537
2024 Dec4.42/538
2024 Nov4.78/532
2024 Oct4.54/537
Created with Highcharts 3.0.2Rating / 5Product Returns/Refunds/ExchangesRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.85/513
2025 Mar4.67/536
2025 Feb4.24/521
2025 Jan4.41/529
2024 Dec4.42/533
2024 Nov4.66/529
2024 Oct4.69/529
Created with Highcharts 3.0.2Rating / 5Pricing of products and servicesRating2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct00.250.50.7511.251.51.7522.252.52.7533.253.53.7544.254.54.755
Month Rating Reviews
2025 Apr4.60/515
2025 Mar4.47/551
2025 Feb4.21/528
2025 Jan4.48/542
2024 Dec4.40/542
2024 Nov4.60/540
2024 Oct4.66/544
Created with Highcharts 3.0.2# of reviewsOverall customer satisfaction (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct0102030405060
Month Rating Reviews
2025 Apr4.9315
2025 Mar4.7854
2025 Feb4.4030
2025 Jan4.6945
2024 Dec4.6146
2024 Nov4.8443
2024 Oct4.9147
Created with Highcharts 3.0.2# of reviewsLikelihood of future purchases (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct01020304050
Month Rating Reviews
2025 Apr4.6715
2025 Mar4.6247
2025 Feb4.4328
2025 Jan4.6540
2024 Dec4.5544
2024 Nov4.7739
2024 Oct4.6644
Created with Highcharts 3.0.2# of reviewsOverall shipping and delivery process (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct0102030405060
Month Rating Reviews
2025 Apr4.6414
2025 Mar4.6450
2025 Feb4.3429
2025 Jan4.4240
2024 Dec4.4743
2024 Nov4.7540
2024 Oct4.6942
Created with Highcharts 3.0.2# of reviewsOverall customer service (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct01020304050
Month Rating Reviews
2025 Apr4.7315
2025 Mar4.6146
2025 Feb4.2227
2025 Jan4.4937
2024 Dec4.4238
2024 Nov4.7832
2024 Oct4.5437
Created with Highcharts 3.0.2# of reviewsProduct Returns/Refunds/Exchanges (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct010203040
Month Rating Reviews
2025 Apr4.8513
2025 Mar4.6736
2025 Feb4.2421
2025 Jan4.4129
2024 Dec4.4233
2024 Nov4.6629
2024 Oct4.6929
Created with Highcharts 3.0.2# of reviewsPricing of products and services (Reviews)Reviews2025 Apr2025 Mar2025 Feb2025 Jan2024 Dec2024 Nov2024 Oct0102030405060
Month Rating Reviews
2025 Apr4.6015
2025 Mar4.4751
2025 Feb4.2128
2025 Jan4.4842
2024 Dec4.4042
2024 Nov4.6040
2024 Oct4.6644