"Overall very smooth Trade Assurance process. Really glad that that Inspection could be included as an additional service."
"The product was good, the service was fantastic, the shipment was super fast - i got the order 10 days after first contacting the supplier. will definitely work with them again "
"All these suppliers are great with communication. I was expecting a little language barrier given that they're all overseas but although the latter was true, the communications were really easy. All of them answered my questions with ease and it was easy to liaise with them. Alibaba.com is kinda simple to use once you get used to things (in 4-5 log-ins). Pretty Great stuff on this web and if I had a million bucks, I'd invest 700k on this business and 300k on some more products for my FBA business. And lets be honest, all of us here is tryna get that FBA cashflow.
Anyways, getting off track, This place is awesome! In conclusion would recommend 11/10!! A++ "
"This was the first time we bought in Alibaba.com. I really like all the information you have about products, companies, payment protection, freight service. We will keep using Alibaba.com"
"Great merchant made custom lamps for us fast packed very well ship on time we love Alibaba great service "
"I love working with suppliers on alibaba.com.
It is convenient and safe thanks to Alibaba Trade Assurance."
"Everything went smoothly thank you. Very happy."
"Everything's great. I can only recommend it. Very reliable and the quality is very good. Processing TOP. Glad to have found such a great partner."
"a good memory for this purchase"
"the tools on Alibaba with the supplier are pretty accurate and safe. very good "
"Thank you again Arvin and thank you China.
Sending love from NYC"
"The transaction was just as we planned. Delivery was on time and products were of good quality. We will use this system again."
"Products are simple to find on Alibaba and the companies being represented are professional."
"Dearest Dearest Alibaba,
You have worked hard - it is clear - to create a good experience for us, your customers.
In that process you have made it very complicated to trade on your platform. And, you have made a system which appears to me - who is a buyer - to be unfair for the sellers.
And for us buyers, we will be overwhelmed with quotations if we use your system - and that is where your system is too complex.
I think we can say it this way:
Your system for trade has everything needed - but - it may be very very very messy and disorganized to use it.
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When making such a system as yours - the customer need at the same time to see an overview, and also need to see details.
To balance this, is very difficult - and you have made a good attempt - but - it is still messy.
I would not mind getting into a dialogue with your esteemed corporate on how this could be made better.
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In regards to products - it is very messy, too. You are letting suppliers sell almost identical products - but with insufficient picture materials.
I am for instance right now trying to buy 15 x 15 centimeter tiles - and I have found some - but - there are few photos - and only 1 photo of each kind of tile - and - it is not possible to distinguish one tile from the other in the product code.
Therefore - when now the supplier confirms the order - then I would now know if I have ordered the right product.
I hope my review will assist you. You are most welcome to contact me on my email. I have created a feed-back email for this purpose which you can use: ****@**** - it is created so that only alibaba.com can respond to me that way. That secures against spam and fraud.
Have a wonderful day, and thanks for listening.
Sincerely
David Svarrer"
"Professional, accommodating, serious salesman, I recommend"