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Product & services pricing
4.43/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.44/5
Customer service:
4.47/5
Return/Replacement policy:
4.44/5

Verified
5/5

2019-08-28

Great company

"Great merchant made custom lamps for us fast packed very well ship on time we love Alibaba great service "

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Verified
5/5

2019-08-27

I like alibaba for my business

"I love working with suppliers on alibaba.com.
It is convenient and safe thanks to Alibaba Trade Assurance.
"


Verified
5/5

2019-08-27

Very happy thank you.

"Everything went smoothly thank you. Very happy."


Verified
5/5

2019-08-27

Great very corky company

"Everything's great. I can only recommend it. Very reliable and the quality is very good. Processing TOP. Glad to have found such a great partner."

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Verified
5/5

2019-08-27

good memory

"a good memory for this purchase"

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Verified
5/5

2019-08-27

good information on everything

"the tools on Alibaba with the supplier are pretty accurate and safe. very good "

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Verified
5/5

2019-08-26

Arvin is Excellent

"Thank you again Arvin and thank you China.
Sending love from NYC
"

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Verified
5/5

2019-08-26

It is nice to have a system work as it is presented

"The transaction was just as we planned. Delivery was on time and products were of good quality. We will use this system again."

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Verified
5/5

2019-08-26

Professional and Speedy Service

"Products are simple to find on Alibaba and the companies being represented are professional."

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Verified
3/5

2019-08-26

You are perfect in some areas, that is 5 star - but in other areas it is not so good.

"Dearest Dearest Alibaba,

You have worked hard - it is clear - to create a good experience for us, your customers.

In that process you have made it very complicated to trade on your platform. And, you have made a system which appears to me - who is a buyer - to be unfair for the sellers.

And for us buyers, we will be overwhelmed with quotations if we use your system - and that is where your system is too complex.

I think we can say it this way:

Your system for trade has everything needed - but - it may be very very very messy and disorganized to use it.

===

When making such a system as yours - the customer need at the same time to see an overview, and also need to see details.

To balance this, is very difficult - and you have made a good attempt - but - it is still messy.

I would not mind getting into a dialogue with your esteemed corporate on how this could be made better.

====

In regards to products - it is very messy, too. You are letting suppliers sell almost identical products - but with insufficient picture materials.

I am for instance right now trying to buy 15 x 15 centimeter tiles - and I have found some - but - there are few photos - and only 1 photo of each kind of tile - and - it is not possible to distinguish one tile from the other in the product code.

Therefore - when now the supplier confirms the order - then I would now know if I have ordered the right product.

I hope my review will assist you. You are most welcome to contact me on my email. I have created a feed-back email for this purpose which you can use: ****@**** - it is created so that only alibaba.com can respond to me that way. That secures against spam and fraud.

Have a wonderful day, and thanks for listening.

Sincerely
David Svarrer
"

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Verified
5/5

2019-08-26

Excellent!

"Professional, accommodating, serious salesman, I recommend"


Verified
5/5

2019-08-22

good

"good for me and my bisness.thanks"

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Verified
4/5

2019-08-26

Excellent platform for connecting with great suppliers!

"We're very pleased with our order from Alibaba. An excellent platform for connecting you with great suppliers!"


Verified
3/5

2019-08-25

Alibaba really need members pay attention on it the whole time?

"after login and be a member of Alibaba and got the supplier contacts must keep monitoring the website that very complicated ,we don't have time to monitor it all day all night , then later got the email OH YOU HAVEN'T REPLY ........FOR 2 DAYS PLEASE REPLY FOR KEEPING YOU ARE AS A GOOD CUSTOMER OR BLABLABLA wahhhhh some suppliers don't have the products we need but they just send the message, and we are busy till didn't check the thing happen on our account , that's very complicated and very inconvenience sometimes.
anyway , we are glad to have you ALIBABA to support and helping us here.

We appreciate so much
Thank you &Regards,
"

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Verified
5/5

2019-08-25

Great Page

"Excellent page. I'm sure I'll be back here"

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