"Alibaba keeps the transaction fee on scammer transactions. Buyer protection doesnt work, since you dont get the full refund if the seller doesnt ship your order.
Many sellers dont ship after you order and pay and then you only get partianl refund because Alibaba still keeps the transaction fee and profits from scammers on their site."

"Alibaba is performing great job. Excellent services, nice choices of suppliers.
Thinking to start my business with the help of Alibaba and seeking for their support and right direction with right suppliers/Manufacturer. Thanks "

"Alibaba and its Trade Assurance has made Transaction of Goods and Money easier as both the Parties will have to compliance on the Terms made before making deal. Great Job Keep it up. "

"Package arrived undamaged and as advertised."

"Everything was perfect in my experience"

"Good cooperation and to make bussiness with"

"wiling to help about the problem, "

"Every time I use alibaba I feel safer to work with China!
"

"A minus point would be the money transfer via online banking which took 3-4 days"

"Able to browse a variety of products and services, buy products for samplings and build business relationships."

"
alibaba is very professional, great platform, very trustworthy, we will continue to do business"

"the product is good thankyou"

"OK SERVICE / PRODUCT QUALITY BELOW EXPECTATIONS!"

"sehr gute und vielfältige Plattform"

"i like this shop! good communication skills and very nice products! "