ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.57/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.54/5
Customer service:
4.63/5
Return/Replacement policy:
4.62/5

5/5

2022-12-13

Experience over 7 years

"Its been extremely easy to obtain quotes and compare prices and products from various suppliers, the process is very easy, even for someone with no experience and has allowed me to start a business , which i have successfully run for the last 7 years. I have found quality producers and great items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-13

Great company

"It is great support, fast delivery with high quality. I like to order more from Shenzhen Chuangxinjia RFID Tag Co., Ltd."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-12

Happy customer

"Carlota went out of her way to make sure my ordered items were as i required
The items arrived on time & exceeded my expectations very high quality
Would highly recommend this seller AAA+++
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2022-12-11

PRICE AND SHIPPING???

"We always have to write to the seller for the net price of a product.
Responding after 1 day is made.
Waste of time.

Special Shipping is very expensive and country customs fee is extra.
official mail shipping is very cheap
Very cheap shipping on Aliexpres.

Prices are approx.
Total special shipping I paid $225

I pay $55 for aliexpres official shipping

Must have private shipping or official shipping option
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-11

Secure way to buy from foreign companies

"I was very nervous that my ~$450 for a replacement E-bike battery could wind up in cyber-criminal's hands & I get nothing. The Alibaba system where my money is held frozen & delivered to the seller only after I confirm receipt put those fears at ease. GREAT SYSTEM for encouraging good business & preventing scams."


5/5

2022-12-11

nice doing business with this merchant

"products are good with minimal issues but delay in delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-10

Unparalleled Service and Quality

"I cannot see how the quality and service could be any better. 5-STARS"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-09

Their trade "assurance" is a joke

"Their trade "assurance" is a joke, it doesn't assure anything except being a huge pain and refunding only 10% of a $6000 order. I will absolutely never ever be using Alibaba ever again and will shout the horrors of this experience to everyone I know, every social media account I can get a hold of, and every review site known to man. I've lost a total of $10,000 on this ordeal and as far as I'm concerned they can go kick rocks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-09

very good quality, and reasonable price, and also good service, will order again, thanks

"this supplier is so good, will order more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-09

I love this site its awesome;)

"The people are great;)and help you all the way threw your orders;)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-09

Awesome Experience

"Smooth transaction throughout the whole process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-09

Worst customer experience I have ever experienced in my life!

"Don't want to waste one more second of my life dealing with this situation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-08

Wonderful platform and i find most of our needs there

"I have been using it now for several months and the platform is super safe and very easy process and for me its one of the most trusted sources now to buy our materials"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-08

awesome website

"thanks! a lot for everything"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-08

promt service and happy i got my package on time before christhmas thank you

"im delightened i got my package early"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges