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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
4.07/5
Return/Replacement policy:
1.25/5

Verified
5/5

2015-03-26

"Amazing artwork. They worked through a variety of different options until we got it just right. Excellent experience!"


Verified
5/5

2015-03-19

"Excellent product and customer service was amazing!"


Verified
1/5

2015-03-18

"One of the worst online experiences I've ever had. I am shocked that for something I spent 400 US dollars on the delay in messages and the quality of work wasn't impressive. "


Rep reply posted 2015-03-26
A rep from AllPopArt.com, allpopart, has responded:

“Dear customer,

Thank you for submitting your feedback.

We are sorry to hear you are not 100% happy, as customer satisfaction is our number one goal.

It seems like this process took a bit longer than usual, because we actually created a new design proof in a new art style as per your request, which took a couple extra days as all of our art is hand illustrated by real artists.

We always offer unlimited free art revisions until you are 100% satisfied with your artwork, no matter how long you take to approve.

Please feel free to reach out to us directly so we can help with any concerns. We'll always go out of our way to make sure you are happy with both the process and the product.

We also offer a 100% money back guarantee, if you are not happy with your artwork, just send it back for a full refund.

We will look forward hearing from you.

Laura
The AllPopArt Team
1-877-728-9278
info@allpopart.com””


Verified
5/5

2015-03-16

"Love it! Very professional"


Verified
5/5

2015-03-15

"They were friendly, helpful and the product was fabulous! 10 stars. Will use them again as soon as i find another pix. "


Verified
5/5

2015-03-13

"Quick & easy with great results..!!"


Verified
5/5

2015-03-12

"I was very happy with how fast the portrait was delivered and the contrast portrait was so vivid. My fiance' enjoyed this gift and I'm proud I purchased it."


Verified
5/5

2015-03-09

"AllPopArt did an amazing job on our sign in poster. Their artists and customer service folks were talented, responsive, and quick to turn around changes. This is our second poster and we are very pleased!"


Verified
5/5

2015-03-05

"I thought the service was good, pricing was a little high."


Verified
5/5

2015-02-26

"The folks at AllPopArt were great to work with. Fast, friendly and accommodating.

Thank you.
"


Verified
5/5

2015-02-21

"I asked for a couple of edits which were done promptly and to specification. Love the finished product - 36 X 36 gallery wrapped stretched canvas - of my maltipoo! A colorful and fun addition to my game room! Was able to purchase with a promotional 20% off so keep an eye out for these to help with the cost. This is a custom item and product reflects the investment. "

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Likelihood of customers making future purchases
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Verified
2/5

2015-02-20

"Bad costumer service, standar responses without a real understanding of the client problem "


Rep reply posted 2015-02-24
A rep from AllPopArt.com, allpopart, has responded:

“Dear customer,

Thank you for taking the time to submit your review.

We were very disappointed to see that you were not pleased with our customer service.

At AllPopArt we strive for a complete satisfaction from our customers which include but not limited to:

1. Real person to answer each call during business hours - no automated machine.
2. 3 hr or less email reply during business hours.
3. unlimited free art revision until you are 100% satisfied with the art.
4. 100% money back guaranteed. If you are not happy with your art work just send it back for a full refund.

We have been able to review all the notes and emails of your order and we do see there was a language barrier which we assume was the result of your frustration.

Please note that we will be happy to assist you in any way needed to assure you are 100% satisfied with your art.

We will look forward hearing from you.

Best Regards,

Tyler”


Verified
5/5

2015-02-20

"The customer service was great. I made a change to the size after submitting my order and a slight change to the color variation very easily. My request was responded to immediately and I didn't wait long to receive my painting. It is beautiful and they were also able to keep my dog's emotion from the photo! Great service and final product and I highly recommend AllPopArt!"


Verified
5/5

2015-02-16

"Excellent service, terrific quality, and a very satisfied customer. That's the trifecta!"


Verified
5/5

2015-02-09

"Everything was completed in a timely fashion. The picture was accurate to say the least. The entire family liked the results . Would recommend to anyone who wants a special gift to consider using AllPopArt. "