ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


2/5

2007-11-27

"Called at 11am PST to verify the video card I wanted was in stock and the lady on the phone said it was and if I got the order in before noon, it would ship the same day. Not two minutes after I put down the phone, I had ordered it online. Check the next day and it still hasn't shipped so I call again to find out what's going on; turns out the company is still shipping other orders so now, I would not receive the card by the end of the week. Now I paid an additional $20 for faster shipping because they couldn't process orders fast enough. Price on the card wasn't great and shipping is slow. Overall, I won't be going back. If Newegg can provide a decently-priced and quickly-shipped part, why can't Allstar?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-18

"Really pleased with the price of my order and the speed of shipping! I called to confirm my order once they opened out there on the west coast and got the green light that everything was on track and sure enough I had shipping info in my inbox at the end of the day. Go ahead and order from these guys, I will again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-11-02

"Awesome shipping speed, great prices, highly recommended store for PC components!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-03-21

"Great store! Good customer service!
I bought a Radeon 9800 Pro on May, 16 2005. It was the cheapest price I could find! Recently it began bugging out and finally died on me. Thanks to their nice system I was able to find out that I was still in the warranty period.
I shipped my card and recieved a new one back within 2 weeks(which is very decent).

I am very satisfyied with this company!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-03-06

"I purchased a Sapphire RADEON 9800 ATLANTIS 128MB 128-bit DDR AGP8X TVO/DVI (OEM). It was in a retail box with a driver disk. The item appeared to be defective as it had a white reside around all the capacitors on the card. They told me this was normal and was probably flux. The card went out after 6 months. I got an RMA, packaged it in the original box as received with driver disk, and I paid to send it back. The resent the card saying it had tested fine. It was DOA! I called and got another RMA packaged it in the box as received with driver disk, and paid again to send it back. This time they said it was bad. They said they would make good on it. I received the card in a flimsy box with no driver disk. It is the same card with the white residue. I have a picture but nothing near the quality it was. I believe they sent me a refurbished card represented as a new card. They will not return my calls and have not returned my driver disk. Watch out for this merchant! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
N/A
Speed of web site
N/A
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2005-12-20

"I bought a Radeon X800 GTO video card from
Allstarshop.com, it was just like buying from
Newegg. E-mail confirmation, tracking number,
quick service. I would definately buy from
them again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-02

"I wanted one of the new Sapphire X800 GTO2's SO bad. Everybody seemed to be out of them BUT Allstarshop. I watched the prices for a week, and they seemed pretty stable around $250, so when AllStarshop offered the free shipping on the card I jumped.

Website was very easy to use, tracking was grand, they expedited my order so it was in the mail asap (although if I had to do it over again I would have paid a few extra bucks for a faster delivery service - waiting 5 days for the free ground service was painful).

Everything arrived perfectly and in working order. I LOVE my new X800 GTO2, especially now that it's modded.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
2/5

2005-10-16

"No email comfirming Shipment, nor notification by email of purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use
N/A

Verified
5/5

2005-10-06

"Accurate in-stock status on website.

Prompt shipping. Good email status. Product well packaged. Terms and conditions stated clearly online and are reasonable. Overall, feel satisfied with my purchase and would buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-07-16

"I bought a Radeon 9800 from them, since I've been needing up grade my 9200 for some time now. When I got it, I had all sorts of isssues with it, I ended up sending it back and got a new one right quick. Cheap and fast, just like my...well, you know ;)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-03

"First time ordering with Allstarshop.com No problems at all! Ordered a Motherboard and Win XP on Sunday evening and had the box on Wed. morning. Fast, good selection, good prices and an easy website to move around in. Will be back!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2005-01-02

"AWFUL AWFUL AWFUL

RUN SCREAMING IN THE OPPOSITE DIRECTION.

Bought a Gigabyte GA-K8NF-9 nForce4 motherboard from ASS and it was received defective - it becomes unstable while running 3D apps (Aquamark3D, Call of Duty, Battlefield 1942). Board is NOT O/Ced and is set to DEFAULT in BIOS. Swapped RAM, video card and PS and it locks up anywhere from immediately to 10-15 minutes after starting 3D app.

Allstarshop basically told me to go pound sand - NO refund, NO exchange. They told me I had to go through Gigabyte for any return/repair -- let me tell ya, so far THAT'S been an ordeal I wouldn't wish on anyone. After nearly 2 weeks worth of e-mails (no actual people work at Gigabyte, apparently), they finally e-mailed me 2 forms to fill out to APPLY for an RMA number. I don't have a good feeling about this, either.

That $155 for the motherboard was the last cash you will ever receive from me. Hope it was worth it to you.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-30

"Got what I wanted fast and cheap. Received a tracking number within 24 hours. What more could you want? "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-12-23

"I have ordered many item from this store. Everything has been shipped on time and with tracking info provided by email. All of the items have been as described on the web site and phone sales support is easily accessible and friendly. I live about 12 miles away from them and will call pick-up is fast and efficient. After about 15 orders, this is the best on-line computer parts store that I have dealt with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-12-17

"Oredered an XFX 6800 GT graphics card on Wednesday and received it in Friday. It was well protected in styrofoam peanuts and the product's retail packaging was present."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy