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Verified
5/5

2007-11-08

"I am a loyal customer of All Electronics Corp and I believe the time has come to write my experiences for the good fellows who would like to know.

I placed around 15 orders with the total value exceeding $1000. I must say I have been happy 99% of the time. They have a fantastic return service (not that I had to use, but it gives confidence), fair shipping charge, very fast processing times, FANTASTIC customer service, great inventory for fair prices, etc

I would like to talk about two things that impressed me more than others.

They have an excellent customer service. One time they actually called my home to inform one of the items was sold out and asked me what to do with the shipment. If I want to hold it, or cancel my order, or a replacement will be fine. Wow!! Who does that? Not an e-mail, not a hidden message somewhere at my account, actual phone call with a person - not a machine - at the other hand. The item was not important to me, so I told them ship the rest of my order anyway.

The other thing is item descriptions and pictures. They literally write anything to know about an item. If they didn't know something specific that might effect the item, they also write it down. (the company is a surplus outlet and they are not always in touch with the manufacturers or distributers, so it is ok not to know every little detail). With the good quality pictures and description with necessay details, it is really hard for the things go wrong.

I say, buy with confidence. I am sure they won't let anybody down.
"

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Verified
5/5

2007-05-16

"If I could give All Electronics a 12 on a scale of 10 I would do it gladly! I ordered a DVI cable and it was shipped to an old address on record. I called, informed them of the mistake, received an apology and a reshipment of the item.

I was completely happy with how it was handled, having many great experiences and deals with the interesting things these folks carry...and at prices a poor geekette can afford. Carbon steel drills that will fit a Dremel for a dollar???

I'm sitting here stunned. I have an envelope in my hand with a letter of apology for the mix-up, and a credit on my Visa for the price of the item! I didn't ask for it, Christine Jackson, All Electronics Customer Service, took it on herself to see that a customer was not only satisfied, but DELIGHTED!

This is so rare these days, when most companies try to get by with the least service that will bring them the most profit (UPS is a great example of once great customer service that went down as their profitability climbed...but that's temporary).

Buy with confidence from All Electronics.

Ms Margot Copeland
"

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Verified
5/5

2005-10-26

"I absolutely love this store. They have everything an electronics hobbyist could dream of. They process orders and ship quickly. After I forgot to add some resistors to my last order, I emailed them asking if I could add them without having to pay shipping again. I never got an email back, but I got the package and was pleasantly surprised to find the resistors I needed."

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Verified
5/5

2005-08-07

"AllElectronics is a store pretty much for people who know what to do with gizmos and don't need help - essentially a do it yourselfer's (DIY) paradise. From my experience, they may not really be able to help you (at least via e-mail) with questions regarding how to USE specific items but most likely they can with specifics ABOUT an item. They ship very quickly and will upgrade orders to USPS Priority instead of UPS Ground if it's lightweight. All the time, every time - if you need a LED, resistor, transistor, thermistor or whateveristor, you MUST consider AllElectronics (and their prices are just right for the most part)."

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Verified
5/5

2005-02-19

"Very good selection, even better prices. A great place to start looking for case-modding supplies. Ordered February 3rd, arrived February 5th USPS Priority Mail with tracking number. I will be ordering from them again."

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Verified
5/5

2005-02-01

"Ordered 8" replacement woofers for my Infinity speakers . I originally found these speakers through a speaker outlet in Pinellas Park , FL where they cost $40 a piece. I got the same speakers from All Electronics for less than half of that . Order arrived superfast and I was able to track it online easily . They did a great job and would recommend them to anyone . "

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Verified
5/5

2004-12-25

"very good service and fast shipping (cheap too).
package arrived from CA to central US in 2 days.
everything is in good condition and well packed.
this store is a dream for electronic maniacs.
would defenitelly recomend it to anyone.
check out there wide-ranged product lines.
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Overall technical support
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2004-10-07

"my first time purchasing from this reseller.
placed my order on the 4th and it arrived on the 6th. thats pretty good shipping speed for me. automatic plus.
i was pleased with the product, and its price. the shipping price was a little high for my taste, but nothing too bad.
i will probably do more business wiht these guys, and i would recomend them to others.
my only complaint is that i never recieved any email confirmation (i think my filter ate it).
"

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Verified
4/5

2004-08-10

"One of the best places for the electronic hobbyist. They have lots of oddball parts etc. I was only disappointed once with poor quality video tapes. Only once or twice were they out of stock on items I ordered. Reasonable ship charges."

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Verified
5/5

2004-02-05

"Easy orders, always quick, great customer service."

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Verified
5/5

2004-01-26

"They have THE BEST PRICES on EVERYTHING. Some things were 10 times cheaper (only a few things though) than a normal place. If you want electronics cheap go here. My order came in a couple of days with everything it should in good condition."

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Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
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5/5

2003-12-18

"Service was very prompt, informative, and accurate. items were shipped and recieved in a timely manner. have and will do business with again."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-09-20

"Really needs an 'Other' category for purchasing role, as this one was as an electronics hobbyist.

Anyway, everthing went well except their order status page was outdated until after the shipment arrived. Excellent prices on many things that others have and many many things that others don't.
All in all, a company I will wholeheartedly recommend, especially to the owner of the business I work at.
"

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Delivering products damage free
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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N/A
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5/5

2003-08-12

"Great site, especially for overclockers, I was able to get a 120mm fan pushing 130cfm for only $5.00ea!
Shipping isn't too great, but for $6.00 to get from California to PA in 6 days isn't too bad.
Not to mention everything was in stock and on its way in about 5 hours.
"

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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
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Web site being easy to use

5/5

2003-07-19

"I placed my order on the 15th. To my surprise, it arrived via USPS Priority Mail on the 18th. My order was exactly right and in good condition. Most of the parts I ordered were less than half the price of online computer stores that sold the same or similar items."

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Is consumer focused
Is trustworthy
Is committed to quality products and services
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use