"The material is not what I expected but overall design and price are satisfactory. Very simple to put together."
"I was very disappointed in my purchase with this online retailer. I bought a throw and the description was very misleading. The weight stated 2 lbs. and the throw weighed less than a half pound. It was a glorified sheet not a throw blanket. It was very flimsy and cheap and very poor quality. I would not recommend this site for quality purchases."
"Excellent service and excellent quality"
"product was what I wanted and it was as advertised and the process was pleasant from search order and receipt"
"Cotton throw is of wonderful quality. Beautiful! I would buy another one!"
" always excellent , everything I get here , love u guys !!!!"
"items rarely ship when promised"
“We sincerely apologize for the delay with your order. Will you please respond to this comment as we would be happy to look into this issue? Thank you for your business and we look forward to hearing from you.”
"The purchase was delivered late by THREE WEEKS . I sent in emails ( 3 ) and never get any re-plys. Called in to talk to customers service and was told if I cancel the order , I will have to pay the 10% stocking fee ! The service rep was terrible ! You have ruined our Holidays since the purchase was for my wife's Christmas present ! When I originally ordered , I specifically asked and asked the person taking the order that if she is 100% positive that the items will be delivered before Christmas and then to find out later , that the items didn't get to UPS until Dec 23 and I finally received on 1/08. You really have a problem here !"
“We sincerely apologize for the delay with your order, especially since it was to be your wife's christmas present. Will you please respond to this comment as we would be happy to look into this issue? Thank you for your business and we look forward to hearing from you.”
"The price was great and delivery was quick."
"All Modern resolved a problem I had with this order promptly and generously. I always like their products which are fairly priced and hard to find elsewhere. Great store - great customer service!"
“We sincerely apologize for the inconvenience you are experiencing. A member of our team will be reaching out to further assist. Thank you for bringing this matter to our attention and we look forward to speaking with you!”
"All Modern is the best online company with which we have ever had the pleasure of doing business. With the online chat option, friendly customer service representatives ready to receive phone calls, and quick shipment/delivery, we have truly been pleased every step of the way. Purchasing from All Modern is a guarantee for satisfaction."
"Very sturdy and well made.Color and appearance were exactly as shown on the website.Shipping was prompt.The minor problems are related to packaging by Ave Six.There a few minor scratches on the wood sections and an indentation on the top foam(which hopefully will relax and puff back up.)These could have been avoided with the addition of more styrofoam.Excellent value for the price and will be easy to reupholster when the fabric starts to show wear and tear down the road. "
"Product exactly as described. Quick delivery & well packed. Very happy with service & will order again. "
"I am very satisfied with the stainless steel step on 8 gal. trash bin...
The only negative was the size of the box it was shipped in. It was a real hassle getting it into my house to unpack the item and take it up 14 steps. I have an infected knee replacement so my mobility is very limited. My daughter had to struggle to get the original box into my hallway. I don't believe the item need that large a container to be shipped."
"I like shopping at Modern,the items are good quality and lower prices than other online shops.The comforter and pillows are really pretty,and its so easy to buy online"
A rep from All Modern, Wayfair-1, has responded:
“We are very sorry the item wasn’t what you were expecting. A member of our team will be reaching out to you by the end of the day to provide further assistance. We greatly appreciate your business!”