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Verified
5/5

2010-05-21

"Great Company and good service. Highly recommended!!"

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Verified
5/5

2010-02-10

"All Star Health was extremely fast to ship and had great customer service. Would not hesitate to do business with them again. Great prices, great service and fast shipping. Good job!"

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Verified
5/5

2009-01-21

"I've ordered fish oil from AllStarHealth.com twice. Prices are good and orders are delivered very quickly, usually the 2nd day after the order was submitted."

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Verified
5/5

2008-09-04

"Excellent prices and fast shipping!"

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Verified
5/5

2007-12-26

"Great Store. Great Customer Service. Been buying from them for about 3 years, usually buy protein stuff monthly. Used to buy from drugstore.com, vitacost.com both has issue on one of my order and didn't get any resolution. Well, actually the CS from vitacost.com promise a no cost replacement but nothing every got delivered. Something happened to my order from allstarhealth.com that I order on the 1st this month. The UPS site said it DELIVERED on the 7th, but I haven't received it. I send an email to allstarhealth.com on the 10th night telling them I haven't received the package. The CS from allstarhealth answer my email within 24 hrs and start a trace request with UPS. It turn out the UPS driver leave the package to a different apartment and the tenant said somehow/someone took it. After a week, when UPS could not recover the package, allstarhealth.com CS get a no cost replacement ship to me which I received on Christmas Eve day. Great Job. Great Store."

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Verified
5/5

2007-09-13

"Good seller, low prices, fast shipping, nice website. I've ordered from them several times and I'm very pleased. I'll continue to order all my protein and workout stuff from them."

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Verified
5/5

2006-11-10

"Excellent service. Received my supplement in one business day. Great prices. Lower shipping charges for them made up for a slightly higher price than the lowest price on the internet.
Took longer than I wanted on my low price inquiry but it only took them a day.
"

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Verified
5/5

2006-10-24

"This store has great prices and resonable shipping fees. They ship out very quickly too. I've used them about three times now and I'm definetly going to continue to use them in the future."

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Verified
5/5

2006-09-02

"Good company to deal with. Excellent prices and fast delivery."

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Verified
5/5

2006-08-21

"Ordered a bunch of supplements on August 17 and they were delivered today, with free shipping. The website is easy to navigate and tells you what's in stock and what's not in stock, the items shipped the same day, and I got them a day ahead of schedule.

Prices were also the lowest I could find for AST brand products.
"

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Verified
5/5

2006-08-04

"Lowest prices around on supplements, nearly half of GNS and Vitamin Shoppe. Prices cannot be beat! Placed order online and received it the next day! Excellent service! This will be my only source for supplements. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Web site being easy to use
Speed of web site
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