"I purchased a pair of Intellinex Vibrating Gloves for my wife to help with her arthritis. After they read the directions and followed them they would not recharge. I called and it took 3 days for a RMA#. I returned them immediately and it took 22 days from the time they recieved them back to get my refund. I had to hound them every few days and got multiple excuses. I will never purchase from them again and would suggest you look for alternative suppliers for your needs. This isn't sour grapes, it has s just a heads up about how quick they take your money and how hard it is that get a refund for a defective product. "

"I searched chiropractic adjusting tool and picked the picture I wanted and ordered it. Only the tip of the tool came in the mail. Apparently, the small print says the tool itself is $150 more. It took 2 weeks of calling for them to get back to me about returning and then they are charging me shipping and restocking. This is a scam!"

"I didn't check out these reviews till after I ordered from Allegro medical. This is my first order so I was kinda worried that it might be a long time before I see my syringes. Anyways while searching for a deal on .50 cc insulin syringes, I came across A.M.

Well...the ordered came in just days later! so yes I'm happy. Ordered 09/27/2016 5 to 7 day shipping...came in 09-30-2016

I'm very rural too. Very satisfied!"

"With the coupon codes they offer the site has some good deals. Just hope you never have to deal with customer service. Emails go unanswered and calling them in person is pointless. To return an item you have to jump through hoops to the point where it isn't even worth returning."

"they refused to refund $50 for an ankle brace. wanted "PICTURES of why I was not satisfied. REALLY! for $50, they have made a very unhappy customer. Now I will have to contact the manufacturer, and go through more steps to get results.

Terrible experience with these guys"

"The website offered a wide selection of supplies - everything I needed - and the prices were very competitive. After reading positive comments from others about Allegro Medical on some of the forums, I was confident enough to proceed and placed my order. The products arrived surprisingly fast, well packed, and just as described. When I can buy my medical supplies from the couch for cheaper than driving to a store and standing in line, it's a no-brainer. I'm very happy to have discovered Allegro and will be ordering from them going forward. "

"Purchased synthetic sheepskin for my 81 year old bed ridden father. Shipping was fast but product was cheap and unacceptable. They day they were received I requested a RMA to return the product. I received a email message providing me a RMA but advising that I would have to pay not only shipping to return the product (which I understand) but the original shipping charge which I received free with a coupon code plus a 25% restocking fee. What? the return cost is more than the original purchase. Beware of this company. I should have read all the negative reviews before I purchased. Won't happen again!"

"Chump Shipping Practices - Paid for "expedited shipping" of $21.15 they shipped package UPS Ground service. when I called and asked for the difference refunded I was told they consider expedited 1-3 days. The point is If I pay $21.00 shipping on a $10.00 box of needles you would expect it next day not "ground""

"do yourself a favor and before thinking of placing an order with allegro medical, simply google 'allegro medical complaints' first.... you're welcome.
I should've checked for complaints against allegro medical on-line before I decided to order from them.
there's even a dedicated website with nothing but complaints about this sole vendor.

it seems to me that at least half of the positive reviews here are actually posted by allegro shills, posting on behalf of a-m. the rest of the positive reviews seem to be regarding cheap, trivial items available in every pharmacy anyway and for much less on amazon [however, allegro medical sells as a vendor on amazon as well so check which vendor is selling a particular item you're ordering or you might go through the same wringer there].

I'm about to take these folks to small claims court because I'm tired of all the half-wit customer service reps giving me the runaround with their dumb 'I understand' manner yet doing nothing towards refunding me over $430 they took from me. living off a meager monthly disability income this amount is a huge hit to my budget [over 50% of my income]; additionally I had to spend another $450 + soon after, to order the correct item and have it shipped via 2nd day delivery option by another vendor. this is all out of my pocket, not med insurance money.

I've dealt with a least 10 med supply vendors [erring on the conservative side with that number] since becoming a quadriplegic in 1990.
allegro is hands down the absolutely worst of all among those.

today is october 23, 2014.
i've ordered a [$407.20] wheelchair cushion back on august 25, 2014 and paid $23 + extra for 2nd day delivery because my reg cushion broke and I needed a replacement asap.

a lack of proper cushion for a long term para/quad can literally have deadly consequences within a year or so [skin breakdown - pressure wound - bone/blood infection - then either/or: an amputation and sepsis - death... been there done that, except the very last part.

the cushion didn't arrive until over 2 weeks later but the worst problem was that they sent me a wrong, completely different, cheap model. a useless flimsy one sans the necessary features to prevent bed/pressure sores, the insufficient seating support of it notwithstanding...
in fact, I wound up getting a nasty pressure sore wound on my tail bone as a result, 1 week after I ordered it because I had to keep using my broken cushion [which no longer had the gel insert] since the 'expedited shipping' took over 2 weeks and then I never even received the correct model.

as soon as the wrong item arrived I started the return process, which is a huge pain because allegro cs simply doesn't reply to any order follow up e-mails.
I won't even go into the incompetence and lack of basic phone skills/ethics on part of most of their reps I've dealt with but it's abysmal and their manner is downright offensive.

I finally was able to get them to send me the return authorization/label [btw, the item ordered goes back to neither allegro nor the manufacturing factory, it goes to some third party shipping hub in california - which further complicates the issue].
I've sent the cushion back on the day I've finally received my shipping rma number/label [at my own additional cost] and - according to my shipping tracking # - the returned cushion was signed for upon delivery at that return processing center on september 19th.

I've been waiting on - and trying to receive - my $431.15 refund ever since, so as of today for about 32 days since they've received the returned item, despite the allegro medical's stated policy for refunds to be issued within max 30 days of receiving the returned item. keep in mind that I've placed the original order - hoping to receive it within a couple of days - about 2 months ago.

I've been promised the refund a couple of times already but after the deadline comes and goes without the promised refund, I call back, speak with another random customer service rep and get another runaround. just happened again today [after I was promised last week to have my refund by yesterday the latest] and now I was told it'll take another 5 business days.
this is starting to look to like a legalized robbery and imo these folks shouldn't even be allowed to continue their commercial business activities on-line any longer.

I'm looking into contacting folks from other forums who were also scammed by a-m and subsequently writing a bunch of collective complaints to various figures/organizations within the law regulating sector to at least have this vendor investigated and put under a close scrutiny.

meanwhile, I caution anyone to look at their relatively good score here with great suspicion and google this vendor's name for other similar type of info sources, then read the many typical complaints they regularly receive by real people with actual profiles.
caveat emptor is a sound and simple concept..."

"Ordered item and had some concerns about shipping so I called customer service. Was able to immediately speak with a very nice customer rep who answered my questions promptly. Item shipped 1 day after ordering. My shipment arrived after 3 days. Item was well packed. After thorough inspection, can definitely say that item was as described and in great condition. Would definitely buy from again and recommend. My only complaint - the web site could be better. I swear Allegro did non even ask me to do this review."

"A box of 100 suppositories arrived with an expiration date of less than 3 months from now. I will not use again."

"Great Service! My order arrived before I even received the shipping confirmation e-mail and I only paid for the less expensive ground shipping. I'm happy with the incontinence pads. They are rather thin but I use them as reusable wee-wee pads for my little dogs while I am at work. They are more than adequate for that. They seem to be sturdy and well made. I especially like the fact that they are made in the USA."

"Am really satisfied that I am a member of allegro they have everything I can buy for my son. Thank you"

"Allegro Medical (aka Allegro Enterprises, Inc.) does not honor their "Best Price Guarantee". I was told by customer service that I would receive a credit for my purchase but never did. Also, I tried to leave a negative review twice for the product that I had purchased because it broke the first time I used it but the review does not show up on their website. A shady company at best."

"Allegro Medical is a great site with many frequently used medical related items that are hard to find at deep discount prices. (it is always wise to comparison shop, especially on an item you have never bought online before!) I have been shopping at Allegro Medical since their start a a Amazon Merchant. They give consistently good service too! "