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Product & services pricing
4.79/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.29/5
Customer service:
3.44/5
Return/Replacement policy:
4.59/5

1/5

2020-05-23

Junk

"Bought a 3 pack of fridge filters and they were very noisy and reduced pressure by at least 70%. Tried a second one and result was the same. Wish I had checked here before buying these. "

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1/5

2020-03-27

Cant deliver

"I ordered two filters for a 90 years old friend who was concerned for her health and had not changed her water filter. The had no problem hitting my credit card but for a lousy $33.00 they made a federal case out of shipping them. They had no idea that someone could actually ship to another location besides the credit card address. YOU HAD THE MONEY.

"


1/5

2020-01-20

Poor Quality

"I ordered 2 cases of filters for my geothermal furnace and it turns out that the paper quality is less than a real Merv filtration. PPM is much lower than standards."


1/5

2019-11-06

Waste of money and time

"I ordered 2 filters for our Kenmore refrigerator this year - one in April and one in October. About 5 months into the 1st filter we started hearing a loud jackhammer noise every time we dispensed water. We researched online and two of the most likely causes of that noise are the water inlet valve and the filter. We replaced the water inlet valve and it was still happening. We then replaced the filter. It was good for 2 days and then started making the noise again. We took out the filter and then put it back in, and again, the noise started. It has to be the filter so I emailed Allfilters to ask if they would replace it and they said no; their policy is that they only refund you if it's unused and able to be sold again. WHO IS GOING TO RETURN A FILTER THAT IS UNUSED??!! You have no idea it's defective until you install it but then it's too late! I thought that was awful customer service to not at least give us a one-time courtesy and send us another one. I recommend not ordering from them; we certainly won't, and I told them so in the email thread."

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1/5

2019-08-19

Poor fit, impossible to return

"The filters won’t seat properly into the threads of my Culligan faucet filter. Cross-threading is not occurring. The first one had a small leak. My plumber agreed that it was not user error, we had inserted it correctly, but it leaked from the threading area, nonetheless. The leak was minor, so I used it anyway.

The second one, when fully inserted, sprays from the threads so powerfully that it reaches the next room (incidentally, damaging books and art in its path).

I bought a pack of 8. 6 are still in their original packaging. They would not accept a return of any of them. I wasted more than $70 on a faulty product.
"

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1/5

2019-05-14

Unhappy Customer

"I recently purchased filters from “All Filters” for my LG refrigerator and followed all the necessary instructions. The water do not taste clean even after I installed a second filter. I was greatly displeased with there product and bought a new filter at Home Depot, all has been working well with no bad taste."

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1/5

2019-04-01

Horrible Customer Service!

"Ordered water filters for my Samsung Fridge and it’s been 3 weeks and I still haven’t received them. Called customer service and got a recording to leave a message. Called back after 10 min and got the same message, it was a weekday at 11am, so it wasn’t after hours. Decided to try online chat, spoke to someone right away. Explained my problem, she said the hold up was the filters were out of stock however, they’re back in stock now and my order shipped. There was never any indication when I placed my order that they were out of stock or else I would have gone elsewhere. Also, no follow up email indicating the delay. All I got when chatting online was, “sorry for the inconvenience”. Poor customer service..Sorry isn’t good enough! Never again!"

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1/5

2019-04-01

Sent different size than what I ordered

"Ordered 20x24x5 shown on website as an available size. Was sent 20x23x4.5 which will not fit my filter box. After numerous emails, they claim that they sent me the correct size. They stated that because it was a custom size they could not accept returns. Will post the poor customer service and deception on other social media sites."


1/5

2018-12-27

SCUMBAG ALLfilter.com SENT Wrong Product, WON'T REPLACE.

"These LOSERS sent me the wrong size filters, won't replace them, then had the gall to write back...his policy was clearly stated on the product page in red lettering. Allfilters.com **** and NOBODY should EVER shop from them.....NOBODY. "


1/5

2018-09-21

Don’t trust the Easy Exchange policy. It is non existent and their customer non service department is a joke. A nightmare to work with.

"All filters.com is a joke. Don’t order the wrong item as there return exchange policy is sorry, filters are special order. What a terrible company"

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1/5

2018-09-16

Refrigerator Filters That Don't Work

"I purchased from this merchant an advertised water filter replacement for the Whirlpool refrigerator (OEM filter #4396841), which is no longer available. After installing the filter shipped by AllFilters, Model # EDR3RXD1, there was no water coming out of the refrigerator. I had to reinstall the old filter, which worked. Upon contacting the seller, they requested model and serial numbers of my refrigerator, which I promptly provided. Then they asked for a photo of the defective filter IN ITS ORIGINAL PACKAGING, which I also provided. They finally sent me a replacement, another EDR3RXD1 that also did not work.

Do NOT use this merchant unless you want to waste your money and time, and enjoy aggravation and frustration.
"

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1/5

2018-06-25

Billed me immediately! Sent Product a over a month later.

"Ordered product on May 20th. Called to check status of order on June 13th. Was told it was back ordered and would be shipped on the 15th. When I called on the June 25th I was told my order will arrive on the 27th. They billed me immediately for product they did not have in stock, and said that they emailed me that fact. I never received the email. When I asked to talk to someone higher than the customer service representative I was denied. This is my course of action. If you do not mind waiting an indefinite amount of time for your order then shop with them. "


1/5

2018-05-23

Bad Shipping process then hoops to get it corrected.

"Tried all filters to save a few dollars over ordering from amazon. They shipped my order in a padded envelope with a box and other padded items inside. The post office machine tore it open and items from my order were missing. Called their customer service and was told to handle returns through email and they would walk me through the process of return. I don't have the item to return as the post office shredded the package. I sent their email pictures of the package and a list of the items missing. No response from allfilters.com at this time. I will not order with them again."

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1/5

2018-02-16

Junk filters

"These are absolute junk filters. I have always used Maytag UKF8001 filters but the ones I bought from All Filters lasted a fourth of the time that other vendors filters lasted. Never again will I buy from them. "

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1/5

2017-10-24

Very disappointed

"The filters arrived as ordered but the flimsy card board frame bends and breaks easily. There are no air flow marking on the frames. The inside has less filter material and folds than previous products. I don't advise purchasing from this company.
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