"very easy to find online and order."
"Site is easy to navigate and the checkout area was even easier!"
"Originally there was a slight delay with my order because the vet info that populated on their website listed incorrect vet contact info. But, after contacting CS (very polite) they corrected the info & expedited my shipping with no cost to me. It was a pleasure dealing with this vendor. "
"After entering my credit card info, I got a screen saying it wanted to be sure I wasn't a bot and to press and hold, which I did, several times. To get out of this, I hit the back key and started over. Rather annoying."
"It's very easy to use the Allivet website. Very glad to see that I can use auto ship for these softgels. "
"still the best on the market!!"
"Please add another option in the re-order section. You ask (1) contact the vet, or (2) mail in a prescription. You need to add (3) my prescription is on file with remaining quantities left."
"My credit card on file expired. I got an email saying it needed updated. Clicked the link in the email, which takes me to a page on the website that doesn’t exist (404 error). Logged into my account and updated the card. Got an email the next day saying I needed to update my card. I decided to suspend the auto ship I had and just redo it, hoping that would help. Went ahead and deleted the credit card so I could put the info back in and start fresh. When I did it said I needed to confirm I wasn’t a robot. It made me press & hold the same button about 5 times before finally I just had to refresh the page and start over. Decided I would just use PayPal but then I saw it said that couldn’t be used for auto ship orders. Had already put card info in but still had the PayPal bubble selected. When I changed it, it cleared all the credit card info so I had to enter it again. Painful experience. "
"Item arrived on time,just as described "
"This was the first time I used Allivet. The entire process of ordering the prescription and waiting for it to
arrive was very satisfactory. Allivet contacted me about contacting my veterinarian and also the approximate
date the prescription would arrive. I checked several pet pharmacies on line and this one was the most reasonable.
I received the prescription today and will be using Allivet as my pet pharmacy. I am most pleased with
the service and contact I received."
"Great experience . Easy access and user friendly."
"website is terrible tried 5 times to get this order in."
"You can always count on them to deliver as promised. Great customer service!"
"Excellent service Fast shipping "
"Been ordering from Allivet for long time. Very happy with customer service and efficiency of orders"