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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2015-05-18

"The product I ordered was delivered as promised - and was exactly what I was expected. The "condensate" pump works perfectly and I could not be more pleased. Will do business with this company in the future"


Verified
4/5

2015-05-18

"Went through hassle with FedEx because of two different addresses but finally FedEx delivered late Friday afternoon. Thank you for the order."


Verified
5/5

2015-05-17

"We received the shipment ahead of schedule and lift gate delivery exceeded our expectations! We are very pleased with the entire purchase process. "


Verified
5/5

2015-05-16

"Complete order arrived promptly. Also received detailed installation guides and an excellent video covering installation. As a repeat customer I have been very satisfied."


Verified
4/5

2015-05-16

"The AC unit arrived quickly but when I opened the box to install the unit the top was dented in. "


Verified
5/5

2015-05-16

"Quick delivery Nice product easy installation "


Verified
1/5

2015-05-15

"I was told by customer service person that I will have my unit in 3 days and 10 days later I still don't have it. Very pure service by you and a your carrier

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Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-15

"Products were delivered in two days exactly as ordered. The customer service line was also very helpful. I don't know how Alpine could have made the experience any better."


Verified
5/5

2015-05-15

"Thanks for prompt Service!"


Verified
5/5

2015-05-15

"The transactions was easy, fast and affordable."


Verified
5/5

2015-05-15

"Exactly what I ordered and delivered quickly"


Verified
3/5

2015-05-15

"I can't honestly answer whether im satisfied or not, I have yet to receive the unit. I was informed last week that it should arrive by the end of the week And haven't seen nor heard from anyone as of yet. I'm sure I will be completely satisfied once I receive it."


Verified
5/5

2015-05-14

"Great service....outstanding customer service."


Verified
5/5

2015-05-14

"Great Product, great price, great service. This is my second unit purchased through Alpine and I wouldn't even consider shopping anywere else."


Verified
5/5

2015-05-13

"Buying was simple. Our shipment arrived in 3 days. The delivery driver was helpful and the central air works great! "