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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
4/5

2015-01-22

"Alpine delivered my wall furnace quickly and in great condition. Unfourtunatly it was to tall to fit in my living room...oops! That was my fault, I should have talked with a consultant before I ordered it. I did finally call a consultant but Alpine didn't have the product I needed. The costumer service was great, and it was easy to send the wall furnace back. I wish I had gotten the 30 dollar shipping that the company offered, but that is also my fault. "


Verified
5/5

2015-01-22

"Have not installed yet but was sent quickly. My a/c guy was upset I got a Chinia product and not a name brand but one of us will be right and will find out in the next few years."


Verified
5/5

2015-01-22

"Process was excellent. truck delivered at exactly right time. helped to put furnace in garage. Perfect. Thanks"


Verified
4/5

2015-01-21

"Great Service fast delivery. Would order again..."


Verified
5/5

2015-01-21

"it worked out great for us."


Verified
5/5

2015-01-21

"The process was easy, the price was low (compared to competitors), the shipment was faster than I expected, and they sent regular updates to inform me of the order status.

I would definitely recommend Alpine.
"


Verified
5/5

2015-01-21

"thank you very nice tool."


Verified
5/5

2015-01-21

"Quick and easy ordering. Fast ship from order to arrival. Item boxes came in perfect condition, shrink wrapped on it's own pallet"


Verified
5/5

2015-01-21

"Very fast shipping, Great Communication, Excellent product that was easy to install."

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Verified
5/5

2015-01-20

"My second unit order, very satisfied with the product and delivery"


Verified
5/5

2015-01-20

"I got exactly what I ordered and very fast, the same week and I ordered it on Tuesday."


Verified
3/5

2015-01-20

"On a scale of 1-10 Instalation was a 5.
Apperance is a 10.
Operation was a 0 due to the fact I cannot operate the Furnace due to a defective Thermostat. I would appreciate any help to rectifye this. Thank you.
"


Verified
5/5

2015-01-20

"Delivered as indicated on site and product was as advertised.
Thanks for the great service
"

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Verified
5/5

2015-01-20

"Customer service was excellent!!! "


Verified
1/5

2015-01-20

"Bought twice from Alpine. Deliveries and installs went great. But then an evaporator coil broke a little over 2 years after we bought it. They said they would replace it, no problems. And would sent it to me. BUT after 4 months...still no coils. It takes 1/2 an hour of sitting on the phone to talk to them, so I get around to calling them only every week or two. They say they would call back but never do. They were nice enough every time I talked with them. But they just couldn't seem to get the part from China. It was most frustrating. I'm still waiting....."

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