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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-07-20

"As ordered and hassle free return "


Verified
5/5

2014-07-20

"Unit looks very nice. It runs fantastic!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Verified
5/5

2014-07-19

"Alpine was very helpful of my choice of AC unit. And kept me informed of shipping. They are above the avarage companies."


Verified
5/5

2014-07-19

"Service was prompt. I would definatetly use your services again if I find the need."


Verified
5/5

2014-07-18

"Ordering, delivery, support documents all easy and helpful"


Verified
5/5

2014-07-17

"I was extremely happy to find someone willing to help an average homeowner with a problem. I had an easy time hooking it up and it is working great. if I ever have another time to need help Alpine will be my first choice.Thanks from a guy now cool in what was a HOT house!"


Verified
5/5

2014-07-17

"product came without a problem and in a fast time
"


Verified
5/5

2014-07-17

"Excellent customer service"


Verified
5/5

2014-07-17

"Delivered right away, came in good condition, can't beat the price.
What else are you looking for?
"


Verified
5/5

2014-07-16

"next day delivery very satisfied"


Verified
5/5

2014-07-16

"I came to Alpine as a skeptic expecting little. First I inputted the model number of the Goodman Evaporator Coil I needed and up popped a picture of the exact unit I wanted but with green text telling me the Item was discontinued and to contact customer service for the replacement model. I noticed the "Live" chat box and asked about the part. A helpful dude cross referenced it in less than a minute and provided me the new Goodman part number. .... Later I looked around the site and realized that these people are the real deal. I ordered the Evaporator Coil and they shipped it the same day! Ordered on Wednesday and it arrived Friday via standard FedX ground shipping. The shipping charges were not jacked up to make up for the low price I got on the part either. I live in Tallahassee and Alpine has contacted 13 installers in my area to bid on the installation for me. I could not be happier with the attitude and obvious competence of Alpine. Love these guys. "

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-16

"Quick service. Thank you!"


Verified
4/5

2014-07-16

"Truck was so big it couldnt off load near where units need to be placed. Also, there was no equipmet other than lift gate to off load. We will have to hire a second lift to actually place them properly."


Verified
4/5

2014-07-15

"price was high everything is perfect install was easy and did not take long "


Verified
5/5

2014-07-15

"Received furnace and A/C very fast. Nice price."