"Shipment was prompt, instructions were fairly easy to understand, and when I did have a question, I called the Tech Help Line and Bryan was very helpful. I wouldn't hesitate to purchase from Alpine again! Scott F. Florida"
"The delivery process worked perfectly.
We hope to install the unit within 2 days"
"Ordered Thursday, they said Monday, got it Saturday. With standard shipping. Great service, being self employed I expect a lot when I spend money. They delivered"
"Second time I have ordered from Alpine and have been satisfied with accuracy of order and the speed with which it was shipped. I will be using them in the future."
"I ordered the ac last Thursday 06/05/14, it Was installed and working yesterday 06 /11/ 14 Perfect!!!!!!!!"
"No complaints, order shipped and arrived quickly."
"Slow and lousy communication. I still have not received my order. When I ordered the product it sent me an email showing my order and a link to track the status, but I never received any shipping email. It is hot summer and I work from a home office and have had no air conditioning at all. I place the order on 6/3 and heard nothing else after the initial 2 emails (the second one with the tracking number). On 6/5 - because the site says most are shipped in 1-3 days - when my tracking still showed order processed and pending shipment I called to find out what was going on. I was informed that my product was backordered until 6/12. However, no one had bothered to email, call...nothing. There was zero communication to me that the item was backordered. Also, on that phone call the lady had told me she was going to check and see if they could get it from somewhere closer to get it quicker and that she would call me back later that day. It is now 6/11 and I still haven't received that callback. Just go somewhere else and save yourself from dealing with the poor communication and lies. There are other companies where you can get these units for a couple hundred dollars more. A couple hundred dollars isn't worth the headache. I would have paid the extra to not have to spend the last week and the next one trying to work in the horrible heat and humidity that we have had here."
"Our units arrived a couple of days ago. We are renovating a home and will not install the units for about a month. "
"Has not shipped yet. Ordered 6-2-2014 and no way provided to trace it."
"Products shipped quicker than expected.Very good to see."
"Every thing goes great till they get yur money then they dont
want to help you "
"Condensing unit was delivered on time and undamaged! Alpine's customer service was excellent. Would definetly use their company again."
"Received our units on time and with free shipping."
"Fast delivery..great prices....great tech support.....would definitely use again
"
"Impressed with Alpine from the start. Sal walked me through EXACTLY what was needed and made sure I was comfortable with what the install process would look like. I will definitely use Alpine for mt 2nd unit replacement next year!"