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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-06-09

"Everything came on one pallet, driver rolled it right in my garage, not damage, east to install with right tools."


Verified
5/5

2014-06-09

"It was a very easy and fast process"


Verified
5/5

2014-06-09

"Product was shipped quickly and coil fits and works great!"


Verified
5/5

2014-06-09

"Very quick shipping great product"


Verified
5/5

2014-06-09

"Materials arrived not damaged and price was fair."


Verified
5/5

2014-06-09

"They gave me the best price and I received my heat pump very quickly. The recommended purchases on the site were very helpful and made it easier to get everything I needed."


Verified
4/5

2014-06-08

"ordered air conditioner on may 29 for unit that had shut down. I thought unit would be here Monday June 2 after going through their ads. With over 100 degree heat in Arizona for a week straight, received unit late Thursday June 5."


Verified
5/5

2014-06-08

"Quick and easy ordering process. Item was delivered as promised."


Verified
5/5

2014-06-08

"Easy to order. Quick delivery. Great products. "


Verified
5/5

2014-06-08

"Very fast shipping and good sales support"


Verified
1/5

2014-06-07

"I placed my order 7 days ago and have not had any communication with the company. This is the first correspondence I have received. Im not sure if the order for my AC has been placed, shipped or anything. I think the company should d a better job communicating with customers ."


Verified
5/5

2014-06-07

"Order was quick and arrived in good condition"


Verified
5/5

2014-06-07

"My a/c repairman came to diagnose my system, and ended up turning into a remove and replace artist. When he could not pinpoint the problem to a specific cause, I decided to take matters into my own hands. He wanted to replace the motor, end bell, and circuit board. Cost of the motor? $1700 for the motor only, plus installation. Several years ago I had purchased a humidifier from Alpine, and your personal involvement with my issues stuck with me. I immediately thought of you to purchase my a/c replacement parts. You were out of stock but your special order department went out of their way to get to find a replacement for my obsolete motor, and handled it quickly, even shipping overnight. I installed it myself, and am writing this note from my home office in Las Vegas. Its 95 degrees outside, headed up to 105, and I am enjoying 74 degrees inside. Thanks Alpine for a painless, affordable, and comforting experience."


Verified
5/5

2014-06-06

"Very happy with sales and service 2nd purchase will continue as needed. "


Verified
5/5

2014-06-06

"Simple order process and quick delivery."