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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-10-04

"Very fast delivery and excellent customer service. No complaints"


Verified
5/5

2013-10-04

" The folks at Alpine were very helpful, Steve Baxter answered a few questions I had in a very timely manner, the whole purchasing and delivery process was painless.
Now to install the unit, hoping this process goes as smoothly as the purchasing.

Doug in Albeta
"


Verified
5/5

2013-10-04

"From my initial contact to delivery Alpine Home Air showed great customer service.They helped me choose the product that best fit my needs, answered my technical and installation questions, respectfully I might add. On arrival of my unit their had been minor shipping damage. With one call Nichole in customer service was quick to respond . To say the least I am very pleased with with Alpine ,best service and pricing I will definitely return !!!
"

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Verified
4/5

2013-10-04

"My order was filled quickly, I had ordered a furnace and a propane conversion kit. The furnace came in three days, the conversion kit has a few more days until delivery. My gas valve at the bottom of the furnace was rotated back up into the lower cavitiy, it pulled back down easily. Must have been done in manufacture, because the cardboard box was in great shape. The tech stated it will most likely be no problem, and I am not concerned, because Alpine stands behind their products. pmw
"

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Verified
5/5

2013-10-03

"My order was delivered very quickly & just want I needed."


Verified
5/5

2013-10-03

"Package came promptly and as described. Great experience "


Verified
5/5

2013-10-03

"A Nice unit. Worked well. Just what the Customer wanted."


Verified
5/5

2013-10-03

"Very fast shipping. Well packed. Thank You"


Verified
5/5

2013-10-03

"The delivery was great, have not installed it yet. "


Verified
5/5

2013-10-02

"I do believe it is everything I thought it would be, The instructions and support was great!"

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Verified
2/5

2013-10-02

"HAVE NOT RECEIVED MY UNIT AND ADDITIONAL OPTIONS..FED EX LOST IT..THEN FOUND IT IN KNOXVILLE , TENN.. REALLY ?? THIS SETS ME BACK SEVERAL DAYS ON MY JOB SITE..NOTHING LIKE A DIME HOLDING UP A DOLLAR.."


Verified
5/5

2013-10-02

"We do not have the product hooked up yet but it was delivered in the suggested time frame in excellent condition. Will notify you later if necessary."


Verified
4/5

2013-10-02

"Basically everything was ok except there was a 15 inch dent in the side of the furnace which we don't think will hurt the preformance, looks bad."


Verified
5/5

2013-10-02

"Fast shipping item is exactly as described"


Verified
5/5

2013-10-02

"We have not yet installed this unit but it was shipped very quickly and arrived in perfect order."