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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-09-30

"Easy to order. Good price. Quick response and delivery."


Verified
5/5

2013-09-30

"Quick Service.. Repeat Customer"


Verified
5/5

2013-09-29

"Arrived very fast and in excellent condition! "


Verified
5/5

2013-09-29

"My order shipped on Monday and arrived on Friday. I've always received the correct product, and the filters are easy to install."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-09-29

"I received the furnace 4 days after placing the order. It was securely packaged and properly strapped to the pallet. I haven't installed it yet but the supply of the product was excellent.
Russ
"


Verified
5/5

2013-09-28

"Very pleased with item. Shipped quickly we will buy again in the future. Thank u very much"


Verified
5/5

2013-09-28

"Great service. I had made the wrong choice and caught it.Alpine corrected it and things worked out great.I will be ordering again,and so will my friends."


Verified
5/5

2013-09-27

"Fast delivery and very happy with the heater."


Verified
5/5

2013-09-27

"Muy bueno su trabajo el deliveri a tiempo y todo muy rapido un buen servisio gracias"


Verified
5/5

2013-09-27

"Very fast and courteous service. "


Verified
5/5

2013-09-27

"Great price and when I called Alpine for the first time just to confirm some technical information they were very helpful and very nice and treated me like a king. Reminded me that they were always there for me with any support I needed at anytime. They also emailed me a full list of PDF files specifically about the installation and other products required for the boiler I purchased from them. And my boiler was shipped and received within a week. I highly recommend Alpine. Great job!"


Verified
5/5

2013-09-27

"Bought an Amana PTH093E35A PTAC with wall sleeve, grill, and drain kit. At first I ordered the wrong (PTH073) unit, immediately called Alpine's customer service and was very pleased that she corrected the order and billing. I called again to confirm when the shipment would arrive and again was very pleased with their customer service. Everything arrived today (9/26/13) in good condition and is being installed. I paid extra for the "lift gate" delivery, and the driver moved the skid onto my property and out of the way of traffic. Don't know yet whether the equipment is as good as other reviews. But so far I am very satisfied with the ordering experience. "


Verified
5/5

2013-09-26

"My experience with alpine home air was so great. Fast delivery and good product. "


Verified
4/5

2013-09-26

"It was delivered fast from the time I ordered and in good shape. Will have to get it installed before I can give more feedback. "


Verified
5/5

2013-09-26

"efficient process and the package was delivered within a couple of days; nice."