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Product & services pricing
4.24/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.22/5
Customer service:
4.12/5
Return/Replacement policy:
4.07/5

Verified
4/5

2012-11-21

"Comprehensive instruction video extremely helpful. Quick delivery. Quick response and corrective action on the one part that was slightly damaged in transit. Quick response on phone. Always courteous and professional for both logistics and technical questions. "

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Verified
5/5

2012-11-20

"Completely satisfying and the delivery was exceptional. Thanks "


Verified
5/5

2012-11-19

"The package arrived with no apparent problems."

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Verified
5/5

2012-11-18

"Excellent. Ordered a 6 pack of air filters for a great price. And what a pleasure dealing with a company that doesnt treat shipping as a profit center. I picked the cheapest - again a great price. They told me it shipped on Tue and it was on my doorstep on Thu when I got home. Paper air filters arent breakable, but the package was in great shape. All in all it doesnt get any better. Thanks Alpine. "


Verified
5/5

2012-11-18

"Excellent. Timely delivery. Excellent post sales follow up with information to help make me well prepared. Save me lots of $$ vs. the alternative from the local fuel supplier. Thank you!"

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Verified
5/5

2012-11-16

"The item I received was exactly as described. It was shipped very quickly and arrived quickly. The item arrived without any damages. Alpine communicated promptly and notified me when the order was shipped. I also appreciate the technical information they sent about the item. This company is 5 stars!! Thanks!!"


Verified
5/5

2012-11-16

"wonderful prompt service highly recomend w a white elyria ohio"

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Verified
4/5

2012-11-16

"The part I needed - a hot surface igniter - was available and delivered on time as promised. (I only wish the part had fixed my broken furnace! ;) What I liked most about Alpine's service, though, was the helpful video clip about how to diagnose furnace problems, and how to replace the HSI. The video was clear, extremely helpful, and positively set Alpine apart from other vendors offering similar parts. I would definitely recommend the company to others looking for HVAC parts and service ideas."

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Verified
5/5

2012-11-15

"I ordered the product online as the description of the product I needed was excellent and I knew it would be the item I needed. Once ordered, I received it a couple days later, much quicker than I anticipated. The product works perfectly"

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Verified
5/5

2012-11-14

"Very Happy with the product and delivery everything they promised came through"

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Verified
4/5

2012-11-13

"I have ordered from Alpine Home Air for the past 3-4 years. Shipping is quick and I'm happy with their pricing. On my last order, one of the four filters ordered was a little warped/dented. Appears to still be functional. Hard to tell if it was damaged in handling or manufactured that way. I don't believe it was damaged in shipping. In one of my previous orders (a year and a half ago), one of the filters was damaged more significantly in shipping. I did not contact Alpine in either instance, as the filters were in good enough shape to pass, and not in poor enough shape to go through the hassle to return. I will continue to order filters from Alpine, and would still recommend them to a friend so long as shipping remains quick and prices beat the competition. My confidence in receiving 4 out of 4 undamaged filters on future orders is significantly less than 100%. Otherwise relatively pleased."

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Verified
5/5

2012-11-12

"Alpine helped us pick the furnace we really needed as the older furnaces were not as effecient as the newer ones. We are replacing a 100,000 btu unit & the new one is a 90,000 unit & is 95% effecient. Shippment was in good order & both the company & the delivery company, RL Carriers were great. A company well worth dealing with."

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Verified
5/5

2012-11-12

"Great service and product received timely."


5/5

2012-11-12

"My furnace is working great. Customer service was able to answer my questions about the system. "

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5/5

2012-11-11

"I had a very satisfying experience with Alpine Home Air and i will recommend them to anyone who I know is in the market for Home Heating Or Cooling Products. I give them a 5 STAR Rating."

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