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Verified
5/5

2005-04-05

"To Whom it might concern: I, Irma Palmer bought a 40 GB hard drive, 512 Ram, Mother board & processor from Amamax. I was very impressed how fast it got here. I got everything that I ordered
within a few days, I really was surprised, because most internet places my son has ordered from and me once before, have taking almost three weeks! The thing that impress me the most about Amamax, was that I made a typo error and put down my address as 3387 instead of 3687, immediately they sent me an email, telling me, that they will not shipped it to an address that was different than the address in my debit card. If they had sent it, like many internet company does, it would have gone to anyone living in 3387, and I would have lost it! They were also very friendly when I called and asked for help to pick what socket I needed for a certain motherboard, and they took the time on the phone to get someone that knew more about it. Thats the reason why in a few months, we are buying more parts, to put a computer together for our grand daughter, and we are going to order everything from Amamax again!
"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2005-04-05

"For the low price, I can't expect anything better. The case looks great but kind of sad that the paint are chipping off the case already. Not sure if this is during the shipping or if its just bad paint job. Overall, Im happy with the shipping and service of Amamax. Thank you guys.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-04-04

"This was my second order and it was flawless. Easy ordering, tracking, and prompt delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-04-04

"Amazing prices as well as great customer service. Free shipping and no tax(CA). I bought an 18lb computer case and it only took 5 days to be delivered. Customer support is quick and reliable. This case is probably worth $85 plus shipping but I got mine for $36.
I highly recommend Amamax.com. A+
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-04-03

"I had an over all very positive expereince, items
were will packaged and arrived very quickly.
Will buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
N/A
Being trustworthy
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Resolving problems
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Web site being easy to use
Speed of web site

Verified
5/5

2005-04-02

"service was great, order received within 48 hours. great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-28

"Very good price with quick service they have always given me good service"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2005-03-24

"- Product was used even though the site didn't mention it.

- Product was improperly packaged (memory module in a regular, clear plastic bag).

- Product didn't work in my system--it was either defective or incompatible; no response to my request for advice via email (only canned RMA response).

- Sent item back (paid for shipping myself, though without trying to have them pay for it); credit was applied soon thereafter, but the 15% restocking was applied, even though I explicitly requested not to be charged, based on the reasons stated above.

- After repeating my request, I never heard back from them (it's been 14 days).

- Their store is Yahoo-based, but they are no longer listed in Yahoo's merchant directory, so you cannot review them there. However, you still get prompted to do so by Yahoo via email after a purchase: it allows you to provide feedback, which then--unbeknownst to you--is published nowhere.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
1/5

2005-03-01

"never received product. couldn't email to their web suggested addresses. phone system is full so can't leave a message. gave me wrong usps tracking #."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
Making decisions on their own
N/A
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
N/A
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

Verified
5/5

2005-02-18

"I order a 460W Power Supply on 2-15-05 and recieved it on 2-17-05, without paying to have it expedited. The power supply appears to be of great quailty and has two fans (xcase brand). I was only out of pocket $16.23. I will purchase from them again, very please!"

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Is consumer focused
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Verified
5/5

2005-02-18

"The price was right, the shipping was fast, what more could you ask? A+++++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
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Customer service resolving problems
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-17

"These guys Rock! Excellent Store! I ordered a Nikao Z-Ogre case from Amamax (for an amazing price BTW) and it arrived in about a day, and in excellent shape. I'll defintely be working with them some more in the future. A++!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-02-12

"Excellent Store. Great Prices! I will shop at amamax.com again. I bought a pc gaming case and I love it! Thanks amamax!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-09

"A+!!!!!!!!! This store has the best prices. I love this store. The best ever!!!!!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-02-09

"I have ordered from Amamax several times and am very satisfied with the transactions. This is the first place I look for the parts and equipment I need."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site