"I'm a very experienced do-it-yourselfer. I was weighing flooring options, and I called to ask a question about a product. The person who answered my call was very knowledgeable, and he helped me figure out what product would work best for my project, including sending me several samples. By the way, this is very nice, high-quality flooring; the wood is densely laminated, like a furniture-plywood, and it is beautiful, and it smells like eucalyptus. Additionally, the veneer layer is very thick, and the click-lock is solid and sturdy."
"I appreciate being able to get free samples to get an idea about the look and feel. "
"Sp excited to see how the samples look with my color palate"
"Was so simple to select flooring samples, to make to right choice! Thank you!"
"Can't wait to see if I like so I can get my floors done "
"Very satisfied awesome product "
"It's good Easy and Fast reliable "
"I'll know more when I get the product samples"
"We needed a new bamboo threshold due to a remodel and called Ambient. They answered our questions and we ordered one to match our 10 year old floor that we had purchased from them. Perfect match. Good customer service. "
"Samples arrived when promised."
"Love the product.
My wife says your carbonized bamboo flooring looks fantastic and reminds her of a redwood forest. She suggests a slightly sexier name than “carbonized” for it.
Thanks, Steve & Gina Harris"
"Never received samples. If this is how you handle sample orders, I'd be very hesitant on placing a full blown order"
"I can't say just yet , because I have not made a purchase yet. I do want some prices on the decking like for a 16x12 and 16 x14"
"Looking forward to working with you."
"Very good chat with Chuck , well done "
A rep from Ambient Building Products, The Ambient Bamboo Team, has responded:
“Hello BetterJ, sorry to hear you haven't received your samples yet, we typically ship them out within 48 business hours. Can you please send us a private message with your name and address so we can locate your samples and send you the tracking information, or ship them out asap? Please send that info samplesrequests@ambientfloors.com . If they were indeed missed we will make 100% sure to send your samples out within a few hours of your response! Thank you! -Ambient Floors Team”