"Delivery always prompt, correct "
"I was a little doubtful that this would work out but I must admit I was pleasantly surprised at how precise the frame, backing, double mats and acrylic were. The order was at my door within 5 days of placing it. Impressive!"
"fast service and a great product"
"Very reliable and fast. High quality materials."
"I have ordered with American Frame for years and I have NEVER had a problem. Everything is always on time and in perfect condition."
"It lists a freeshipping coupon code on its front page. but when I entered it, it didn't work. I called. The representative was very nice. I wish I could get some kind of discount on shipping if not all. "
"Staff was wonderfully helpful on the phone. Webpage works well (I sent some suggestions for improvements in a separate E-mail)."
"Orders are quickly processed and often arrive the day of, or even before (twice), the shipping notice. The ordering process can be a bit convoluted, but once figured out, it isn't bad. It would be nice during ordering if one could just say "frame only" and skip the matting and "glass" steps."
"American Frame cuts their materials to the most precise measurements that you give them. Their work is perfect and it makes it easy to do your frame job because you know exactly the fit you will get. I also like their packaging. It kind of goes overboard on the cardboard--but it is secure. And then I take the cardboard to recycling."
"I am very pleased with the quality of both the products and service from American Frame.
Whether ordering directly on-line, or over the phone, I have always had the highest quality access to products and service.
Excellent product packaging and timely service have been the rule in my many years of doing business with American Frame."
"I was a professional picture framer for over 15 years, and have used American Frame as my first choice in personal framing for many of those years. I can attest to the costs of professional framing skyrocketing, but American Frame has consistently offered frames that were of the calliber and quality I needed, but at a cost I didn't gulp at. While they don't offer as many profiles now as they did in past years, I can still usually find the right 'fit' for whatever framing project I am working on. Everything from the tight corners to the great packaging is much appreciated. Thank You!!"
"Used for years - good service/product."
"The order arrived on time and was the exact item we ordered. "
"This was the second frame I purchased from AmericanFrame.com, and I've been equally happy with both. All of the framing components have been carefully and securely packaged and are of good quality. I will continue to buy my frames from AmericanFrame.com."
"The package arrived in a timely fashion. It was very carefully packed. I had minimal trouble framing my pictures."