ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-07

"Very personable and prompt with my concerns about using a discount code. Frames arrived in very secure and protective package/box in a timely manner. I really appreciated the free shipping and the prices were great. I used to work in a commercial frame shop and my price as an employee wasn't as low. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-07

"Easy to order, quick and safe delivery.
Beautiful product.
I will continue to order from American Frame!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"I’ve been ordering from AmericanFrame for almost 20 years. As an artist, I purchase all my frames, mats and plexi from there. Prices are great, quality is never a question, delivery is fast and customer service has always been helpful with managing my orders. If American Frame weren’t there, I don’t know where in the world I could find such a great supplier!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"American Frame has never disappointed me. The materials are packaged and delivered quickly and safely, and the prices are very reasonable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Very good. I was especially impressed by the very fast turnaround time. I received my order in two days even with free standard shipping.

I had a minor problem navigating the web site when I was ordering - there were some screens that took a while to load and the back button didn't always take me back where I thought it would.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-11-05

"The website is a bit clunky and hard to use (hard to change order details). Otherwise everything went well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-04

"I was very pleased with the frames and mat that I ordered. The wes site was easy to order from and the frames arrived as ordered. I will definately order from American Frame soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-03

"quick delivery, exactly as ordered. no problems "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-02

"Great service and great product - I was very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-01

"I've searched for years for a quality framer with reasonable prices and good, reliable service. American Frame has all these qualities and excellent customer support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-10-31

"Very good. The mats were cut perfectly and were in good condition."


4/5

2012-10-31

"enjoyed the savings of free shipping
ordering multiple frames without image, mat or glass got to be laborious. a short cut for only needing frames would be nice.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-10-30

"Excellent! American Frame is and has been my first choice when I need to frame one of my projects. The metal frames that I purchased were easy to assemble. I chose red frames and creme mats to go with a project that I had made and they look great. I could not be happier with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-10-29

"Excellent, as always. When I have a question and can all and get a good answer, but the online system works really well, the order arrives in a very timelhy manner, and well presented and ready to use. Thank you!"


5/5

2012-10-29

"No complaints.
Working on their site is easy.
Order turnaround is fast.
Workmanship is great.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A