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Verified
5/5

2012-11-20

"I have tried other framers online and found that the quality of the items was not as good as American Frame. American Frame is one-stop shopping, from the frame down to the mounting board, acrylic, and matte. Service is exceptional and the person who answers the phone is most knowledgeable about the inventory and can give excellent advice on what will work best for your artwork. I am extremely satisfied with this company. "


Verified
5/5

2012-11-20

"Great! :) :) I purchased 3 custom size mats, and highly recommend American Frame to anyone. The mats arrived quickly and were packaged extremely well. I've never seen anything packaged up so securely ever before. "


Verified
5/5

2012-11-18

"Overall, I'm very satisfied with the products from American Frame. I have two suggestions for improvements:
1) Reduce turnover of frame styles. I've found a frame I've liked, ordered it, and months later learn that it is no longer available. This has happened more than once.
2)In the web checkout process, provide an order summary on the final page so that I can review what I have ordered before placing the order.
"

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Verified
5/5

2012-11-18

"Good quality. Quick delivery, especially considering it was custom made. But I was really impressed by the amazing job they did packaging my order so it wouldn't get damaged. It had thick interior cardboard seperating the components and the outside of the box. The interior was strapped together tightly on multiple dimensions to keep it in tack. Shipping damage was my primary concern and they passed that test without question. I'll return for future orders. I also had a question which I submitted by e-mail. They got back to me in a day and a half! Many companies don't seem to even monitor their e-mail. "

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Verified
5/5

2012-11-17

"Received my order , was extremely satisfied. I will be ordering more. Thank You."

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Verified
5/5

2012-11-16

"Very good, easy and clear. Happy with the choices."

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Verified
5/5

2012-11-15

"I have ordered from American Frame for the last 15 years. I placed my first order as a student and now as a professional. Overall I have been very satisfied and I often recommend American Frame to my students. "

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Verified
5/5

2012-11-12

"Very good experience--their website makes it easy to get the sizes correct (unlike some of their competitors.). Shipping was prompt and everything was packaged really well. I will order from them again."

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Verified
5/5

2012-11-12

"this order was delivered right on time and the quality of the frames where great"


Verified
4/5

2012-11-11

"Hi,
I wrote on 11/9 to notify you that although I'm happy with the frames I purchased, due to the depth of the frame the mounting board you sent is not thick enough to securely hold my photos. I am wondering if you can send 6 more mounting boards so the problem can be rectified.
"

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Verified
5/5

2012-11-08

"Excellent! Everything was so well packed and in perfect condition! Well worth the money!"


Verified
5/5

2012-11-08

"Have used American Frame before and they offer great quality for a reasonable price."

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Verified
5/5

2012-11-07

"Great and really fast shipping and I always get a good quality frame that looks great with my neelework projects. "

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Verified
5/5

2012-11-07

"I love all of the option and how easy it is to get all of the dimensions right for your image. being able to be specific about mat size and overlap of the mat is really important to me, and beyond just being able to choose these things, the set up of this is really user friendly."

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Verified
5/5

2012-11-07

"I have ordered from American Frame many times and have always been very satisfied with the service and quality of their products."