"every step of the buying experience was perfect"
"The bed is extremely uncomfortable and much stiffer than described! "
"My husband loved the new mattress (AS4) right away and noticed an immediate difference to how well-rested he felt the next morning. It's firmer than our old mattress, and he loved it. I honestly didn't like it at first because I thought it felt too hard, but the customer service rep who helped us pick this mattress warned us the body sometimes needs about two weeks to adjust. I think I might still prefer something a little softer because I'm a side-sleeper and pregnant (I find it more comfortable when I sink into the mattress a bit so it can support my belly, so I just use an extra pillow now to achieve a similar effect), but after a week or two I found that I was sleeping fine. I expect that once the baby comes and I no longer need extra support for my belly, I'll like the mattress even better."
"So far so good; we were having back pain and they've subsided. Received bonus pillows a few weeks later but gave not tried. "
"The mattress sleeps great! "
"Shopped around and found this to be a top rated bed. So far, so good! Has been a very comfortable sleep! "
"Fast response time, delayed my shipment as asked and shipped quickly once I was ready. Great service! "
"We are very happy with the comfort of our mattress. Customer service has been top-notch too."
"Im sorry.. i am out of state.. i’ve not been able to sleep on the mattress just yet! The delivery was bery good.. but still dont know about the product... I
will let you know.. thanks a
lot"
"Easy to set up...then take a nap"
"We got the AS3 hoping it would be perfectly in the middle of being firm and soft. However we have had it for over a month now and it’s only gotten a little softer compared to the first week. My wife wakes up in pain every morning while I toss and turn all night trying to get comfortable. Wish we got the AS4. "
"I had reservations about buying a mattress on line but thought l would try it, knowing I could return it if l wasn't satisfied. I was. Best decision I could have made since sleep is great now!!!!!"
"The bed isn’t making a difference in how my back feels. Still feel comfort and doesn’t form completely to my sleep style. "
"The packing of this product resulted in the item being received in very poor condition. The box containing the mattress had multiple damage, due to poor packaging and shippers handling. The package was unacceptable and Amerisleep was advised of the matter. They requested a few pictures of the container, which was sent to them with a request to return the mattress. They offered a return shipping order and it was picked up by Fedex. I have requested a refund to my credit card but am having a difficult time having Amerisleep refunding my payment. They told me that since I put a chargeback on my credit card with Capital One, they would hold my payment for 40 - 60 days to review and investigate the return. Very frustrated with their handling of the entire process which is still pending. Entire experience unsatisfactory."
"Bought the AS5 not too long ago. It’s a great mattress. Sleeps cool. Very very comfortable. We tested sleep number and temperpedic and chose the Amerisleep. They sent us two pillows as part of a promo. The pillows were not comfortable. I sent feedback about the pillows and now they are sending us two new different style pillows. They have excellent customer service and I would recommend them strongly."