ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

5,227 reviews
4.43 / 5



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-06-06

Best sleep!

"This is my second Amerisleep mattress.
I loved the first one so much, I baught another for the guest bedroom!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-05

I fricking love this mattress! AS5

"I work for a very large furniture company that sells mattresses as well, all the top brands (Tempur, Sealy, Serta, etc) and honestly I still wanted to see what the hype was with all these online mattress companies. I was moving into my first home with my wife and upgraded from a queen to a king. I really liked the Tempur flex series and the the new serta I comfort hybrids, so I went on a 2 month research process. I literally looked at EVERY online brand , got on the phone with customer care , looked up specs , YouTube videos , and reviews all over the internet. My wife said I was obsessed with mattresses..haha.

Well eventually I stumbled upon Amerisleep and after much comparison between the AS5 and the Casper Wave I decided to order the AS5. The company recommend on the AS5 because it was similar to the Tempur flex series (I did not tell them I was looking at a Tempur by the way) and now since owning it a few weeks I can attest to their recommendation! It really feels similar in support to that but with being an all foam style product. Plus the cost savings is huge. I get a great employee discount on Tempur but even then it would be a similar price point with the Amerisleep product.

The support level is perfect for back and side sleepers like the wife and I are. I am a hot sleeper and do not experience that, very minor heat retention, It ventilates very well. It's response time is incredibly fast it doesn't feel like traditional memory foam at all. I weigh 185 and my wife 125.

The shipping was quick and accurate, also their customer support team is fantastic. Reach out with any questions you have !

I recommend to every customer at our stores , take your time picking a mattress because it's a large investment that you'll keep for the next 10 years.. serta and Tempur make some fantastic mattresses but the Amerisleep product, process, company, and transparency of materials / construction won me over. Now I can speak more knowledgeably to my customers about online mattress companies and how they compare (because FYI there are a lot of companies online that have some great reviews but don't be fooled...take your time and research the construction, they won't last you past the next 4-5 years.)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-06-05

Positive experience

"All went very well with my order. The only thing was the box not being sturdy enough, it arrived torn. Good thing the mattress was not damaged. I highly recommend Amerisleep. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-04

zzzzzzzz

"Our, wife and my experience was wholly positive, speaking with representatives who listened and were immediately responsive in continuing a very easeful and completely satisfying experience which continues on each night, the mattress meeting all our needs as did ordering, shipping, unpacking and the first night of a succession of satisfying sleeping, so, to all who contributed to this, a thank you large enough to take in everyone who makes this possible!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2018-06-04

Bit of a let down

"Ordered a mattress. They put a hold on my order until I called them to verify it. Was given a delivery date of three weeks and never heard a word until I called and found out it never shipped. They promised to expedite shipping but failed to communicate that to their shipping department. Called back and they offered to hold my order until I would be available to receive it but could suddenly not expedite the shipping. Had to cancel my order and wait ten days for a refund to be issued then wait another five days for the refund to post to my account. Their customer service representatives were never rude but they also never delivered on a thing they said either. Went with another company and had my mattress in half the time at half the cost; without the headache. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-03

Great mattress

"Love the mattress. Costumer service great. Overall positive shopping experience!"


Verified
5/5

2018-06-02

The best memory foam mattress I have ever owned

"My Amerisleep is the third memory foam mattress I have owned. After sleeping on it for over two months I can say with certainty that this is by far the most comfortable. I am very pleased with this purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-01

Great mattress!!

"Followed the instructions and I am sleeping well. "


Verified
5/5

2018-06-01

Great Mattress, restful sleep!

"I had purchased a Puffy mattress and it was too thin at 10 Inches and we were not pleased with it. We then purchased the Amerisleep and have been very satisfied. It is a good quality mattress and we are sleeping very good on it. The quality of the mattress is good and at 12 inches deep it gives much better support and comfort. I would recommend this mattress to anyone looking for a great nights sleep at a very reasonable price. "


Verified
5/5

2018-06-01

5 stars - love it!

"Took a long time to decide and picked the right one. Love the mattress!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-05-31

North Shore Bedroom Set and Box Spring

"My experience was GREAT!!!!"


Verified
5/5

2018-05-31

Excellent Customer Service

"There were no problems working with this company. They were quick and responsive! "


Verified
5/5

2018-05-31

Boom!

"Completely satisfied! Recommended to anyone looking for a new mattress."


Verified
5/5

2018-05-31

Love my new bed!

"We had a Tempupedic that my husband didn't like and decided to give Amerisleep a try. I choose a bed recommended for or sleep positions and couldn't be happier!"


Verified
5/5

2018-05-31

Quick and easy

"After a water mishap in our home, we needed to purchase a new mattress. We researched online and liked AmeriSleep's 100 day guarantee. The mattress was easy to get upstairs and set up. We love it!"