"Excellent product; outstanding customer service; more than prompt delivery. Everything it says it would be,"

"First mattress delivered in poor condition. Customer service did work to remedy the delivery debacle.
The mattress is great... But the delivery process was a nightmare."

"no problems. arrived when they said it would arrive, easy set up, wife and i have no complaints. "

"I ordered a AS4 King Mattress. It was delivered on time as promised. Unfortunately the AS4 model was a little to soft for my liking so I contacted Amerisleep to schedule a return pickup. They promptly sent a company to pick up the mattress and issued a refund the following day.

I would not hesitate to recommend Amerisleep to anyone interested in purchasing a new mattress.

-DH"

"We bought the softest mattress Amerisleep has. The mattress is soft enough for us and at the same time gives good support for my back. We mostly sleep on the side and on the back. I think, my back pain slowly goes away. My husband likes mattress the same. I don't know how long the mattress will stay like that, we use it for couple months now. So far, so good.

"

"My mattress arrived within 2-3 days of ordering, was easy to get out of the box and onto the box spring and it is super comfortable!!!"

"Started with great customer service over the phone with a young lady who asked me numerous questions to ensure I was ordering the correct mattress.

Their website I used to order the mattress was simple and easily understood.

I received numerous communications telling me where my order was in regard to delivery.

The mattress arrived on time in an oddly sized box. I immediately assumes I ordered the incorrect size. Much to my satisfaction it was just how they boxed it - rather ingenious - it literally "popped" open, no creases or wrinkles, and looked perfect - instant mattress.

The value was there too. I paid a little over $1,100 and received a well constructed mattress that so far has been great. Other mattresses that are of this type were double the price.

This experience changed the way I think about on-line shopping."

"They are great, love them"

"Bought a split-king adjustable frame and mattress set. Have been sleeping on it for the past three weeks and liking it a lot. White glove delivery and setup of frame was professional and without incident. This setup was at the top of the field in cost, but all reviews I found made it seem like it would be worth the expense. So far I have no cause to regret our decision."

"Ordered a mattress and adjustable base. Mattress came in a couple of days, but the base took about six weeks to arrive. I scheduled delivery, they confirmed, then never showed up. No phone call or attempt to reschedule. Trying to get ahold of someone myself to reschedule was extremely difficult - the delivery company actually contracts out to a second delivery company, neither of which are Amerisleep. No one would answer phones or return messages. It was a major hassle. When the base finally was delivered everything went well. But it has me afraid now of ordering a second bed/base combo like we were planning on. Haven’t slept on the mattress enough yet to know if I’m keeping it or not, but I’m initially impressed with it "

"Our bed came quickly, easy set up and totally comfortable. We really like it. It’s sleeps a little warm but so did our Tempramedic so we’re used to it. Happy we made the purchase."

"I am really thankful for this mattress. I sleep better on it than I did before. (:"

"We ordered the mattress after reading lots of reviews online (mostly from the Amerisleep site). We ordered the mid range softness and found it to be much too firm for our liking. The quality was good and there was no gassing odor at all. We tried for several weeks to get used to it as suggested but had to ultimately give up and buy a traditional pillow top from another company. We are currently in the process of returning the Amerisleep product. Keeping my fingers crossed that it will be hassle free and we will get our money back as guaranteed.

I have nothing negative to say other than it just didn't work for us. I know a lot of people really like the feel, I think I just expected it to be softer/squishier."

"We initially bought an AS3 mattress that we found too firm, so traded for an AS4. The entire delivery and return experience was as simple and easy as they advertise. We would definitely recommend Amerisleep and confirm that you can take their customer service claims at face value. Great consumer experience!"

"I found this all to be a very easy, lovely experience. I ordered the bed and was a little sad that the expected delivery date was almost a month off, but then I promptly got a shipping notice and I had my bed within a week. So that was a pleasant surprise! The bed was easy to set up and we slept on it the first night. I find it really comfortable. The only drawback to this whole process is that if you buy a bed from a conventional store, they take your old bed away, but this time we had to pay a junk hauler to take our bed, which was just an added cost. But overall it was worth it and I love my bed!"