"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"I had made up a very special three part slide show to music celebrating the New York State Covered Bridge Society's 50 Years, and it would not fit on a DVD. The fact that it would fit on this 8G flash drive and be able to be imprinted was the perfect solution! I ordered them in emerald green since our society colors are green and gold, then put them in a gold organza bag and PRESTO PERFECT!!! "
"I use Amsterdam company every year to order our high school academic planners for our staff and teachers at Manchester Twp High School in Manchester, NJ. I love how they help us and give out great pricing on our planners."
"Amsterdam products always meet our expectation. The staff is courteous and professional. Always willing to go above and beyond to assist the customers."
"The color represented to what I ordered, is not what I received. Dye Lot was different, or someone needs glasses"
"We purchased these pens to give as gifts and everyone loves them. Great value for a great pen!!"
"I will NEVER use Amsterdam for my business printing needs again."
“We apologize about the disappointment with your order and want you to know the previous offer of a resolution still stands. Please contact us if you're still interested and we'll be more than happy to help you. We will always do our best when it comes to customer service because our customers deserve a great order and product experience. Thank you for the feedback.”
"Nice pen, love the soft touch and a plus writes great."
"The new planners are beautiful. Larraine always does an awesome job for us...her customer service is one of the reasons we keep coming back."
"These are not only beneficial to our office staff but also manyof our teachers love them and use them regularly. We especially love the lines, makes eberything neater.6012208"
"We've been ordering from Amsterdam for several years. Always quick and easy to do. Product is great.
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"This pen is very comfortable to use and the printing looks great. The price was great too."
"We were supposed to receive the shipment on June 25th Monday and we haven't received it yet. When we chat with customer service they advised us to call the customer service. When we called to the CS they said we should have called UPS and when we called UPS they told us they were going to give us a call. Now no body knows we still got charged and no help. Amsterdam is a scammer."
“We are extremely sorry for the lost shipment and have requested an agent to contact you to re-issue a new order. We will make sure this order issue gets resolved asap. Thank you for the feedback.”
"I ordered for our nonprofit,ALL volunteer charity. Online service rep was helpful, and speedy, prices are the best out there for this high quality product. You have made a customer for life!"
"Overall im happy with how my pens came out though I have notices that there are a few with printing errors, and smudges. Also its hard to tell when you are designing them but I recommend leaning on the larger side when it come to the font. Mine looked Okay in the preview, but it small and hard to read on the pen. "
“We're sorry to hear this and want to help you out. We'll have an agent contact you for more details. We promise to do whatever it takes to satisfy you. Thank you for the feedback.”
"These pens look great, but some of them do not write, as well as the top/spring becomes disassembled very quickly due to friction/use. I have personally tightened each one, tested each pen, and even stored correctly/upright. It's disappointing when a customer goes to write a check out, and the brand new pen does not work or pops apart upon use.
If you are literally just using this pen as a giveaway, the price point is great, otherwise if you want to present them to fill out forms or write checks/notes, the engineers need to re-evaluate tolerances of the components that come together to not just make it look great, but work great! "
“We apologize about the problem and will have an agent contact you to get this resolved right away for you. You deserve the best we have to offer in products and service. Thank you for the review.”
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We're sorry we let you down with the color of the product you ordered. We offer 100% Satisfaction Guarantee and our goal is to make sure every customer reaches that level. We will have an agent contact you to see what we can do for you. Thank you for the review.”